Implementation Consultant

We’re looking for a hands-on Implementation Consultant to lead and co-lead small to mid-sized implementations from scoping to go-live. You’ll be the key contact during delivery - bringing users, project teams and product colleagues together to land successful deployments that improve outcomes across the NHS and wider care sector.

What you’ll do

• Own phases of structured implementation, from discovery and configuration through testing, training and go-live.
• Facilitate workshops with client project teams; turn requirements into clear configuration and release artefacts.
• Manage configuration specs, change requests and knowledge capture so everyone stays aligned.
• Support onsite and remote cutovers, hypercare and triage - helping users feel confident from day one.
• Track milestones and risks, feed lessons learned into service improvement, and keep communication flowing.

• Experience delivering software implementations, ideally in healthcare or other regulated environments.
• Strong planning, governance and stakeholder management skills; comfortable owning a workstream.
• Confident facilitator with excellent documentation, testing coordination and release discipline.
• Pragmatic problem-solver who stays calm in ambiguous, fast-moving situations and takes ownership.
• A collaborative style grounded in humility, integrity and a focus on doing the right thing.
• Knowledge of Corporate finance systems and basic financial accounting principles.
• Experience of File imports and exports, including requirements gathering through to implementation and testing.
• Excellent communication skills in order to support and provide guidance at all levels.
• Experience implementing complex systems, e.g. finance, HR

Desirable Traits

• Experience of Social Care finance in both Adults’ and Children’s services.
• Knowledge of Financial Assessment for Social Care.
• Knowledge of Corporate finance systems and basic financial accounting principles.
• Experience of File imports and exports, including requirements gathering through to implementation and testing.
• Possess strong analytical skills and strong data-evaluation skills (e.g. SQL).

You’ll join a friendly, purposeful team building technology that genuinely matters. We invest in your growth, offer flexible benefits, and recognise people who go above and beyond. Expect supportive colleagues, meaningful work and room to progress.

The practical bits

• Competitive salary with flexible benefits
• Hybrid working and UK client travel when needed
• Ongoing learning and clear development pathways