IT Manager, SME, Microsoft 365, Swansea, COR7654

The IT Manager will take ownership of the organisation’s entire IT function, supporting a user base of around 50 people. Day-to-day, you will handle everything from IT support triage through to complex technical resolution, while also driving IT projects and system upgrades forward.

You will lead and line-manage technical staff, take responsibility for budget oversight and cost management, and be the ultimate point of responsibility for this SMEs IT function.

• Solid background managing IT within an SME environment
• Demonstrable people management skills, including direct oversight of technical staff at varying levels
• Confident working across the Microsoft ecosystem, with working knowledge of Business Central
• Proven ability to balance hands-on technical support with project delivery and budget responsibility

This is a well-established, UK-based organisation operating at a size where IT touches every part of the business. The culture is collaborative and pragmatic,valueing stability and practical thinking.

The IT Manager role is hybrid, with 3-4 days onsite per week from their Swansea offices.