IT Support Engineer, Microsoft 365, Networking, COR7642
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Role details
Tech stack
Job description
The IT Support Engineer will serve as a key member of the service delivery team, resolving complex support tickets that require genuine technical expertise rather than scripted responses. As you settle in and build your knowledge of the business, you will take on more project-based work, including client onboarding and infrastructure rollouts.
Requirements
- Strong experience working in IT support, with practical, hands-on experience across a range of technical environments
- Solid working knowledge of Microsoft 365 administration and troubleshooting, along with experience managing firewalls and network switching
- Strong communication and interpersonal skills
- Exposure to Hyper-V or similar virtualisation platforms would be an advantage
About the company
This is an established and rapidly expanding managed service provider based in Northern Ireland. With a strong client base and an ambitious growth trajectory, the business offers a collaborative team environment where progression is a genuine priority. The company is at an exciting stage of its development, meaning those who join now will have a meaningful opportunity to grow alongside it.
The role is primarily based from their offices near Belfast, and combines office-based work with time spent at client sites.
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