Human-Centered Design (HCD) Experience Architect

Kforce has a client that is seeking a Human-Centered Design (HCD) Experience Architect in Juno Beach, FL.

Responsibilities: Strategy & Direction:

• Conduct ongoing user research to inform experience priorities and product direction
• Develop and evolve personas, journey maps, and experience frameworks that guide decision-making
• Support experience roadmaps by connecting user insight, business value, and delivery realities
• Partner with stakeholders to align on vision, goals, and what -good- looks like

Execution & Delivery:

• Plan and facilitate usability testing, design reviews, and feedback sessions
• Conduct qualitative and quantitative research and synthesize insights into clear recommendations
• Identify experience challenges, uncover root causes, and propose practical solutions
• Contribute to discovery and research activities that support both near-term delivery and longer-term planning
• Translate insights into artifacts and guidance that teams can actually use

Collaboration & Communication:

• Work closely with business partners to understand needs, constraints, and success measures
• Collaborate with software engineers to ensure experience intent is carried through implementation
• Act as a connector between business, design, and development - reducing friction and increasing clarity
• Present findings and recommendations in a way that’s grounded, honest, and actionable

Emerging Tools & Ways of Working:

• Explore and pilot new tools and workflows - including AI-enabled research or design support - to improve efficiency and quality
• Stay curious about how AI may shape future user experiences, while applying sound human judgment

• Bachelor’s degree in UX, Design, Human-Computer Interaction, Digital Strategy, Business, or a related field - or equivalent professional experience demonstrating strong human-centered design practice
• 5+ years of experience in UX, digital strategy, product design, or human-centered research roles
• Solid grounding in Human-Centered Design principles, research methods, and experience synthesis
• Experience supporting both strategic initiatives and hands-on delivery work
• Comfortable working within cross-functional, delivery-oriented teams

Tools & Ways of Working:

• Working proficiency with Figma for collaborative design and design reviews
• Familiarity with Jira (or similar tools) and working within agile, sprint-based teams
• Working knowledge of AI-powered tools used in design, research, or synthesis - and a willingness to experiment and learn as the space evolves

Personal Qualities:

• Curious, thoughtful, and user-focused
• Pragmatic - you know when to explore and when to move forward
• Collaborative - you work well with both business and technical partners
• Comfortable operating independently within a clearly defined problem space

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.