CRM Operations Specialist - Fully Remote

Mercor, Inc.
New York, NY, United States
8 days ago
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Role details

Contract type
Permanent contract
Employment type
Part-time / full-time
Experience level
Expert
Experience required
5 years minimum
Compensation
$166,400.0 - $249,600.0
Working hours
Regular working hours
Languages
English

Tech stack

Artificial Intelligence Spreadsheets Gsuite

Job description

  • Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
  • Provide clear, structured written feedback to improve AI model outputs.
  • Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
  • Work independently and asynchronously to meet deadlines and enhance AI model performance., PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity., Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the ri…
  • 13 days ago, Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the ri…
  • 13 days ago +

Requirements

Must-Have

  • 5+ years of relevant professional experience in Data quality / CRM operations.
  • Native or professional fluency in English.
  • Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

  • Advanced degree (Master’s or higher) from a reputable institution.

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

3:46 min

Core terminology and audiences for interpretable artificial intelligence

Karol Przystalski · LIVE

1:32 min

Recognizing the persistence and utility of spreadsheet applications

John Bettiol · World Congress 2022

48 sec

Expanding job searches geographically for better opportunities

Hila Fish · LIVE

6:10 min

Transitioning agile recruiting teams away from manual spreadsheet management

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

2:05 min

Scaling organizational talent acquisition in all-remote companies

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

3:21 min

Automating complete quality assurance pipelines with artificial intelligence

Evelyn Haslinger · LIVE

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