Remote

CRM Operations & Optimisation

• Support and improve day-to-day CRM operations
• Maintain high standards for CRM data hygiene and consistency
• Build and optimise workflows, automations, and reporting structures
• Provide operational support to CRM users and revenue teams
• Help improve adoption of new CRM processes, pipelines, and tools

Pipeline Management & Forecasting

• Maintain pipeline quality across sales stages and reporting periods
• Support weekly, monthly, and quarterly forecasting processes
• Analyse historical performance and predictive signals to improve forecast quality
• Identify gaps, risks, and inconsistencies within revenue pipelines
• Help establish scalable forecasting and pipeline-management processes

Business Intelligence & Performance Reporting

• Build and enhance dashboards covering pipeline health, conversion, seller productivity, and quota attainment
• Develop clear performance reporting for sales leadership and cross-functional stakeholders
• Monitor key revenue and operational metrics
• Improve visibility into sales trends and business performance
• Translate complex data into accessible business insights

Data Analysis & Modelling

• Analyse sales trends, funnels, conversion rates, and cohort performance
• Identify growth opportunities, operational bottlenecks, and performance gaps
• Support forecasting models using historical data and predictive indicators
• Perform ad hoc analysis across incentives, lead generation, KPIs, and recruitment funnels
• Use quantitative analysis to support high-impact business decisions

Cross-Functional Analytics & Business Support

• Partner with sales, marketing, customer success, recruitment, and business operations teams where relevant
• Translate analytical findings into clear recommendations and business narratives
• Present insights effectively to technical and non-technical stakeholders
• Support implementation of new sales technologies and operating processes
• Work independently on ambiguous analytical problems without predefined solutions

We are sharing a full-time opportunity for an experienced SalesOps & Business Analytics Specialist with strong expertise in sales operations, CRM administration, business intelligence, forecasting, pipeline management, and data-driven decision-making to strengthen the systems and analytics behind a growing revenue organisation. The role will work closely with sales operations leadership to improve CRM processes, pipeline visibility, forecasting, reporting, and analytical decision-making. The ideal candidate combines strong operational judgement with hands-on analytical skills and the ability to translate complex data into clear recommendations for business stakeholders., * 2-4+ years of experience in Sales Operations, Revenue Operations, Business Analytics, or a closely related role

• Hands-on experience administering or optimising a modern CRM platform
• Strong HubSpot experience is preferred
• Experience building CRM reports, dashboards, and automated workflows
• Advanced Excel or Google Sheets skills
• Experience with SQL and/or business intelligence tools such as Tableau, Looker, or Power BI is strongly preferred
• Strong understanding of pipeline management, forecasting, and sales performance metrics
• Ability to connect operational and analytical metrics to revenue outcomes
• Strong business judgement and problem-solving ability
• Excellent written and verbal communication skills
• Comfortable presenting analytical insights to non-technical stakeholders
• Able to operate effectively in fast-moving environments with evolving priorities
• Advanced HubSpot proficiency or certification is advantageous
• Experience with predictive analytics, statistical modelling, quotas, incentives, or KPI analysis is beneficial
• Exposure to analytics across Marketing, Customer Success, Recruitment, or broader Business Operations is a plus

Engagement Details

• Full-time engagement
• Fully remote
• Base salary: $100,000-$140,000/year
• Role will involve CRM operations, sales analytics, pipeline management, forecasting, dashboard development, and business intelligence
• Strong collaboration with sales operations leadership and cross-functional stakeholders is central to the role
• Experience with HubSpot, SQL, BI tooling, and advanced spreadsheet analysis is particularly relevant
• Analytical priorities and operational responsibilities may evolve as revenue systems and business needs develop

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