Senior IT Technician

Accept Recruitment

Birmingham, UK

5 days ago

Apply on www.cv-library.co.uk

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

2 years minimum

Compensation

£38,000.0 - £45,000.0

Working hours

Regular working hours

Job source

www.cv-library.co.uk

Tech stack

Microsoft Windows Active Directory Antivirus Softwares Microsoft Online Services CompTIA Network+ Dynamic Host Configuration Protocol Domain Name System (DNS) Supervisory Control and Data Acquisition (SCADA) Hyper-V Virtual Private Networks (VPN) Windows Servers Network Architecture

+18 more

Network Diagrams Windows PowerShell Azure Active Directory Sage Accounting SAP Business One TCP/IP Virtual Local Area Networks Software Vulnerability Management Wi-Fi Technology Firewalls (Computer Science) Microsoft InTune Information Technology Epicor ERP Patch Management Infor Veeam Custom Reports Vmware

Job description

A well-established engineering and manufacturing group operating across multiple UK sites, is looking for a Senior IT Technician to take ownership of their Group IT environment. This is a hands-on leadership role covering around 120 users, blending day-to-day technical delivery with strategic infrastructure planning, cybersecurity ownership, and vendor management.

You’ll be the primary escalation point for all infrastructure matters, working across on-premise and cloud environments to keep the business running securely and efficiently.

Key Responsibilities

Own and maintain IT infrastructure across all UK sites - servers, endpoints, networking and cloud tenancy
Lead cybersecurity controls: MFA, endpoint protection, patch management and vulnerability remediation
Maintain and test backup and disaster recovery processes
Provide 2nd/3rd line support as the primary escalation point
Manage Microsoft 365, Entra ID (Azure AD), Intune and Exchange Online
Administer Windows Server, Active Directory, Group Policy, DNS and DHCP
Oversee network infrastructure - firewalls, VLANs, VPNs, Wi-Fi and site connectivity
Support and optimise ERP/MRP systems and manufacturing integrations
Manage third-party IT providers, contracts, licensing and procurement
Lead IT projects such as migrations, network refreshes and system upgrades
Maintain IT documentation, asset registers and network diagrams
Translate technical risk and investment needs into commercial reports for leadership

Requirements

5+ years in a hands-on IT infrastructure role
Minimum 2 years in a lead/senior capacity with service ownership
Strong knowledge of Windows 10/11, Microsoft 365, networking (TCP/IP, DNS, DHCP), Active Directory/Azure AD, and security (antivirus, MFA, patching)
CompTIA Network+/Security+ essential
Full UK driving licence and willingness to travel between sites
ITIL Foundation, Cyber Essentials Plus, ISO 27001/NIST exposure desirable
Experience with ERP/MRP platforms (SAP Business One, Epicor, Infor, Sage) and MES/SCADA integrations advantageous
Backup/DR tools (e.g. Veeam) and virtualisation (VMware/Hyper-V) a plus
Basic PowerShell scripting for automation (nice to have)