Data Center Operations and Facilities

• Data Center facilities monitoring (Power, UPS, HVAC, environmental alerts)

• L1 Application, Infrastructure Monitoring support for Applications, server, network, storage, backup, cloud, and hybrid environments

• Hands and feet support required for Detroit for facilities monitoring in the onsite Datacenters.

• Plant IT & OT/IT coordination with internal Team & third party vendors

• Support Incidents, Service Request, problem aligned with governance

• Compliance, audit readiness & documentation, including ITAR/EAR support

• Data Center facilities monitoring: Power, UPS, HVAC, environmental alerts.

• Maintain and monitor Physical access control, audit compliance, and offsite tape coordination.

• Coordination with Facilities, for physical security, equipment moves and third-party vendors.

• Support compliance, audit readiness & documentation.

• Perform onsite monitoring and operational checks of data center infrastructure and equipment.

• Respond to system alarms, infrastructure alerts, and facility notifications.

• Execute standard operating procedures for normal operations and incident situations.

• Perform physical tasks such as equipment inspections, cable checks, inventory verification, and escorting authorized personnel.

• Support incident resolution activities by following defined operational steps and escalating when required.

• Maintain logs, checklists, and operational records during each shift.

• Coordinat e with internal teams and vendors to support maintenance and repair activities.

• Ensure data center safety, cleanliness, and compliance with operational standards.

• Participate in shift handovers, communicating status and outstanding actions clearly.

• Support scheduled activities such as maintenance windows, equipment upgrades, and audits.

Do you have experience in Stakeholder engagement?, Do you have a Bachelor’s degree?, * Ability to work onsite at the data center location and support 24x7 shift operations, including nights, weekends, and holidays.

• Basic understanding of data center environments, including racks, power, cooling, and cabling.

• Hands on attitude with willingness to perform physical and operational tasks as required.

• Strong adherence to processes, procedures, and safety guidelines.

• Good documentation skills for logs, checklists, and shift handover notes.

• Strong communication skills for coordination with team members and stakeholders.

• Ability to remain calm, attentive, and organized in operational or high priority situations.

• Reliable, detail oriented, and able to follow instructions accurately., * Prior experience working in a data center, operations center, or technical facility.

• Familiarity with IT service management or ticketing systems.

• Understanding of power systems, HVAC, or facility monitoring concepts.

• Exposure to vendor coordination or escorting procedures.

• Basic technical knowledge of servers, network equipment, or hardware components.

• Certification or training related to IT operations, facilities, or data center fundamentals., Qualifications : BACHELOR OF COMPUTER SCIENCE

Pulled from the full job description

• Pet insurance
• Health insurance
• Vision insurance
• Dental insurance
• Commuter assistance, Base Salary Range : $60,000 to $80,000 Per Annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays.