Maintenance Support Administrator

• Help Desk Management: Oversee the Help Desk, report and assign reactive maintenance work orders, ensuring data accuracy in the CAFM system.
• Maintenance Coordination: Ensure accurate and complete job paperwork, providing maintenance KPI and service level reports.
• Contract Management: Keep all maintenance contracts up to date in the CAFM system.
• System Optimization: Maximize CAFM system use and suggest improvements.
• Contractor Liaison: Ensure timely closure of work orders with contractors.
• Stock Management: Monitor, control, and track stock with the Estates team.
• Procurement: Assist in Sourcing, negotiating where necessary, and manage supplier contracts for the best quality, price, and terms.
• Supplier Relations: Follow up with suppliers, address delays, research new products, and maintain strong vendor relationships.

The ideal candidate will have helpdesk skills and a trade background, enabling them to offer basic problem-solving advice and support a busy Help Desk. Experience in determining necessary goods, services, and equipment for the company is essential.

You must possess excellent communication and relationship-building skills in addition to strong analytical thinking skills. You should be a self-motivated problem-solver, be able to work under pressure and be capable to work independently and/or as part of a team.

Proficiency in Microsoft Office and general IT skills are required for this role, but you must also possess strong attention to detail, strong prioritisation skills and the ability to adapt to manage change as needed.

• 21 days holiday which increases with length of service, plus bank holidays and Major Jewish holidays, (increases with length of service),
• Pension scheme - (NatWest Cushion),
• Blue light card - access to more than 15,000 discounts from large national & local retailers,
• Eyecare benefits - via Vision Express,
• Long service recognition and reward & employer referral bonus,
• Season ticket loan and Bike2Work scheme,
• Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues,
• Development and career progression opportunities.

Kisharon Langdon UK has an exciting new opportunity for a Maintenance Support Administrator to join their growing team in London.

Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with learning disabilities and autism and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations.

Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.