MAC/PC Field Technician

After School Matters, Inc.

New York, NY, United States

12 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Working hours

Regular working hours

Job source

lincolnit.applytojob.com

Tech stack

Microsoft Windows Macintosh Computers Software Applications System Configuration Service Pack Information Technology Cisco

Job description

Provide phone support and on-site remediation for workstation issues
Troubleshooting and resolving customer system problems across a broad range of technologies
Provide onsite installations of new software and upgrades
Provide installation of service Packs and security updates
Provide onsite support and installations to clients
Provide Desktop support including analyzing and resolving end-user issues
Provide printer troubleshooting

Requirements

We are currently seeking a full time Level I/II MAC and PC Support Engineer with 1-2 years of extensive hands on experience with the following: Desktop/Laptop, MAC and Printer troubleshooting., * Knowledge of MAC and Windows operating systems and desktop applications

Experience with installing, configuring, and administering a broad range of technologies
Excellent written and verbal communication skills
Knowledge of Cisco Phone Systems a plus
Certifications a plus

About the company

Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!