Data Analyst

Kforce has a client in Irving, TX that is seeking a Junior Data Analyst., * Participate in training, coaching, and ongoing development to become a subject matter expert (SME) on company platforms, tools, and processes

• Support assigned user groups and special projects to drive platform utilization, customer engagement, and business value
• Provide product support, training, and best practice guidance to users across multiple tools, systems, and reporting solutions
• Deliver insights, examples, and case studies that help users leverage data to make informed business decisions
• Partner with stakeholders to understand business needs and promote customer-focused strategies and solutions
• Serve as a voice of the customer by gathering feedback and identifying opportunities for process and product improvement
• Lead onboarding activities, user education efforts, and ongoing customer success initiatives
• Perform ad hoc analysis, reporting, and presentations to support business objectives and stakeholder requests
• Develop and track key performance indicators (KPIs) related to user adoption, customer satisfaction, productivity, and program effectiveness
• Conduct user evaluations, collect feedback, and communicate findings to support continuous improvement efforts
• Collaborate effectively with cross-functional teams to promote user engagement, adoption, and long-term success
• Monitor industry, market, and customer trends to identify opportunities for innovation, process enhancements, and improved user experiences
• Work with internal and external partners to support operational excellence and the implementation of best practices
• Promote continuous learning and skill development among user groups through training, coaching, and knowledge-sharing initiatives

• Bachelor’s degree or equivalent combination of education and experience
• 1+ years of experience in customer support, customer success, analytics, business operations, or a related field
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent verbal and written communication skills
• Ability to present insights and recommendations to diverse audiences
• Experience working with data, reporting tools, or business applications preferred
• Strong organizational skills with the ability to manage multiple priorities and projects
• Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint
• Ability to build relationships and collaborate effectively with cross-functional teams
• Customer-focused mindset with a passion for training, support, and continuous improvement

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.