IT Program leader
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Role details
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Job description
Auditing Equities Leadership Management Governance Innovation IT Security Three-Phase Negotiation Market Data Multi-Cloud Coordinating Communication IT Governance Accountability Subcontracting Microsoft Azure Ancient History Asset Transfers Customer Service Managed Services Ad Hoc Reporting Operational Risk Quality Assurance Customer Advocacy IT Infrastructure, The Program Manager will own full contract performance across 10 integrated task areas spanning data center operations, network services, compute/storage/cloud (AWS, Azure, and GCP), enterprise services, laboratory IT support, cross-functional services, client advocacy, program/project management, and transition services.
Additional Duties:
- Serve as the single point of accountability for overall program performance - scope, schedule, cost/budget, quality, staffing, and risk - across all 10 Task Areas of the contract.
- Own and maintain the Program Management Plan (PMP), Integrated Master Schedule (IMS), Risk Management Plan, Subcontractor Management Plan, Communications Plan, Staffing Plan, and Quality Assurance Plan (QAP).
- Lead the three-phase transition (Transition Planning, Transition, and Cutover to Managed Services), in coordination with the Transition Manager, including oversight of the GFP equipment buyout and the Ashburn data center lease takeover from the incumbent contractor.
- Represent Leidos at the Strategic Layer (Executive Committee) of the joint FDA/Contractor governance structure; support Tactical Layer (Steering Committee) and Operational Layer (weekly service delivery) governance as needed.
- Identify, align, and manage qualified resources across all contract task areas; maintain the contractor organizational chart and full personnel roster for FDA visibility.
- Direct and mentor a senior leadership team including the Deputy Program Manager, Transition Manager, Task Area Leads (Data Center Operations, Network Services, Cloud & Compute/Storage, Enterprise Services, Lab Support, Cross-Functional Services), Client Advocate/Technical Leads, Service Delivery Manager, Program Security Officer/ISSM, and Financial/Chargeback Manager.
- Drive the multi-cloud migration strategy (AWS, Azure, GCP landing zones) covering roughly 60% of FDA applications, while ensuring continued high-quality operation of the ~40% of workloads remaining in the Contractor-Owned, Contractor-Operated (COCO) data center environment.
- Establish and operate a simplified, transparent cloud/data-center chargeback (“pass-thru”) model that FDA’s individual Centers can readily understand and administer.
- Ensure staffing and skill levels remain adequate to meet FDA’s service objectives; coordinate all contractor onboarding/offboarding and required training/certification compliance (e.g., FDA Records Management Training, Computer Security Awareness Training, IT Security Recertification).
- Own monthly and ad hoc reporting to the COR, including the Monthly Financial Report (MFR), performance-metric reporting against Service Level Agreements (SLAs), and responses to Government data calls, audits, and security assessments.
- Manage subcontractor and vendor relationships (including hyperscale cloud providers and legacy ITSM tool vendors) to ensure integrated, seamless service delivery.
- Proactively manage program risk, including the financial and operational risk inherent in transitioning from a T&M/GOCO structure to an FFP/COCO structure, aging on-premises infrastructure (White Oak), accrued technology debt, and reliance on third-party cloud providers.
- Lead Transition-Out planning and execution at contract end (or upon re-compete loss), ensuring an orderly, low-risk handover of services, assets, and documentation.
- Ensure compliance with FDA policies, procedures, and standards (including NARA records schedules and FDA Staff Manual Guides) and with all applicable federal acquisition and IT governance requirements.
Requirements
Project Management Program Management Performance Metric Amazon Web Services Transition Planning Regulatory Sciences Financial Statements IT Service Management Organizational Charts Communication Planning Data Center Operations Service-Level Agreement Relationship Management Risk Management Planning Google Cloud Platform (GCP) Integrated Master Plan (IMP) ITIL Foundation Certification Vendor Relationship Management Cloud Financial Management (FinOps) Project Management Professional Certification, * Bachelor’s degree and 12+ years of progressive experience managing large-scale federal IT infrastructure, data center, or managed-services contracts or a master’s degree with 10+ years of prior relevant experience. Additional years of experience may be considered in lieu of degree.
- 7+ years in a Program Manager or equivalent senior leadership role on a program of comparable scope and value.
- Demonstrated success managing both Firm-Fixed-Price (FFP) and Time & Materials (T&M) contract types, ideally including a T&M-to-FFP or GOCO-to-COCO (or similar ownership-model) transition.
- Proven experience overseeing large-scale IT transition/transformation efforts, including asset transfer, facility/lease takeover, or similar high-stakes transition activities.
- Strong working knowledge of hybrid/multi-cloud environments (AWS, Azure, and/or Google Cloud Platform) and of enterprise data center operations.
- Experience establishing and operating IT service governance structures (e.g., Executive/Steering/Operational committee models) with a federal civilian customer.
- Excellent executive communication, negotiation, and relationship-management skills, with demonstrated ability to serve as the primary customer-facing interface for a Contracting Officer, COR, and senior agency stakeholders.
- U.S. Citizenship.
- Must have the ability to obtain and maintain a Public Trust.
- Project Management Professional (PMP), current and active.
Preferred Qualifications:
- ITIL Foundation certification (or higher).
- Prior experience directly supporting FDA, another HHS operating division, or a comparable federal health/regulatory science agency.
- Experience with cloud cost-management/FinOps chargeback or showback models.
If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 - and moving faster than anyone else dares., Apple IPad Mobile Data Coordinating Communication Team Oriented Data Archives Prioritization Detail Oriented Self-Motivation Problem Solving Data Management Customer Service Asset Management Secret Clearance Command Controls CompTIA Security+ Business Valuation Incident Management Service Fulfillment Lifecycle Management Smartphone Operation Full Stack Development Master Data Management Artificial Intelligence Wireless Communications Business Transformation Scientific Data Archiving Laurentz Contact Resonance Interpersonal Communications Troubleshooting (Problem Solving) Apple Certified Support Professional, ServiceNow Tactfulness Outsourcing Web Services Communication Sales Support Risk Management Problem Solving Team Leadership Cost Management Cost Estimation Managed Services Needs Assessment Project Planning Web Applications Analytical Skills Resource Planning Quality Assurance Service Offerings Influencing Skills Value Propositions Quality Management Business Valuation Technical Standard Google App Engines Workflow Management Business Strategies Process Improvement Business Objectives Business Priorities Resource Management Single Sign-On (SSO) Technical Leadership ServiceNow Discovery IT Service Management Organizational Skills Emerging Technologies Full Stack Development Development Management New Product Development Artificial Intelligence Application Development Business Transformation Organizational Structure Communications Management Open Database Connectivity Java Database Connectivity Microsoft Certified Partner Interpersonal Communications Cascading Style Sheets (CSS) Sales Performance Management Digest Access Authentication ITIL Foundation Certification Influencing Without Authority HyperText Markup Language (HTML) JavaScript (Programming Language) Configuration Management Databases Artificial Intelligence Development System Center Operations Management Simple Object Access Protocol (SOAP) Lightweight Directory Access Protocols Asynchronous Javascript and XML (AJAX) Application Programming Interface (API) Salesforce Certified Technical Architect Security Assertion Markup Language (SAML) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist (CIS) +0, Ashburn, VA*On-Site
Linux Teamwork Drilling Aviation Crimping Soldering Leadership Hand Tools Electronics Reliability Blueprinting Screwdrivers Disassembler Communication Record Keeping Accountability Test Equipment Failure Causes Detail Oriented Problem Solving Product Testing Health Advocacy Microsoft Office Diagnostic Tools Operating Systems Electrical Wiring Quality Management Functional Testing Mechanical Assembly Printed Circuit Board Artificial Intelligence Product Quality (QA/QC) Technical Documentation Discounts And Allowances Production Flow Analysis Surface-Mount Technology Electromechanical Assembly Employee Assistance Programs Continuous Improvement Process Troubleshooting (Problem Solving) +0
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Benefits & conditions
Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .
About the company
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ mission success. We empower our teams, contribute to our communities, and operate sustainable practices. Our Mission, Vision, and Values guide the way we do business. Our workforce enjoys career enrichment opportunities available through mobility and development, while experiencing rewarding relationships with supportive supervisors and talented colleagues and customers. Your most important work is ahead., Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .
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