Server Engineer (A Group IT )

1. Server Infrastructure Documentation & Organization: - Maintain comprehensive documentation for server architecture, configuration settings, virtual environments, patch levels, licensing, and physical asset tracking.

• Ensure server rooms and racks are well-organized, secure, and compliant with safety and access protocols.

1. Cross-Department Collaboration: - Partner with production, management, and IT teams to ensure server solutions support operational needs and performance objectives.

• Translate business requirements into scalable and secure server implementations. 3. Data Center & Server Management:
• Oversee daily health of on-premises and virtualized server environments.
• Manage physical server hardware, firmware updates, virtual machines, and cloud-hosted instances to maintain service availability.

1. Server Security & Compliance: - Apply system hardening, manage access controls, and ensure timely application of OS and security patches.

• Implement and enforce compliance with data protection regulations and internal security policies. 5. System Monitoring & Performance Optimization:

• Utilize monitoring tools (e.g., Zabbix, SolarWinds) to track server performance, storage capacity, and uptime.

• Proactively identify and address resource bottlenecks and performance degradation. 6. Incident Response & Recovery:

• Lead root cause analysis and remediation for server-related incidents, including unplanned outages or data integrity concerns.

• Oversee backup/restore processes, disaster recovery drills, and business continuity planning. 7. Continuous Improvement:
• Stay informed on emerging server technologies, operating system updates, and hardware trends.
• Recommend upgrades and process improvements to enhance efficiency, reliability, and scalability. 8. Training & Global Coordination:

• Work with overseas counterparts to coordinate server deployments, troubleshoot issues, and align global IT standards.

• Share documentation, configurations, and system knowledge across regions to support consistency.

1. Remote Access & System Access Controls: - Manage secure remote access solutions including RDP gateways, SSH tunneling, and privileged access management.

• Administer server login policies and coordinate with badge system administrators for physical access to server facilities.

Bachelors: Computer Information Systems, Server Administration, or related degree (Preferred)

• Certifications: Microsoft Certified: Windows Server Admin, VMware Certified Professional (VCP) or similar (Preferred)

• Languages: English (Required), Chinese (Highly Preferred), Server Engineering Expertise: 10+ years of experience in architecting, deploying, and managing Windows and Linux servers in large-scale enterprise environments.

• Virtualization & Cloud Technologies: Proficient in VMware vSphere, Hyper-V, and hands-on experience with cloud-based infrastructure (Azure, AWS, GCP) for hybrid server environments.

• Server Security & Hardening: Deep understanding of server security best practices, patch management, vulnerability remediation, and endpoint protection solutions.

• Storage Management: Experience managing SAN/NAS environments, RAID configurations, and backups using enterprise tools like Veeam, Commvault, or Veritas.

• High Availability & Disaster Recovery: Proven ability to design and maintain HA/DR solutions for critical systems including clustered server configurations and replication strategies.

• System Performance Monitoring & Optimization: Skilled in monitoring server health, analyzing logs, tuning system performance, and managing resource allocation to maximize uptime.

• Automation & Scripting: Strong knowledge of scripting languages (PowerShell, Bash, Python) to automate server provisioning, configuration, and patching tasks.

• Operating System Expertise: Deep knowledge of Windows Server (2016/2019/2022), Linux (RHEL, Ubuntu), and experience managing mixed OS environments.

• Configuration Management: Experience with tools such as SCCM for configuration automation and compliance enforcement.

• Compliance & Audit Readiness: Knowledge of regulatory frameworks (ISO 27001, ISO 30100 GDPR, HIPAA) and experience ensuring system configurations meet audit and compliance standards.

• Documentation & Change Management: Strong organizational and documentation skills to maintain server build sheets, runbooks, inventory logs, and change records.

• Cross-Functional Collaboration: Ability to communicate effectively with IT, security, production, and management teams to align system capabilities with business needs.

• Global Team Coordination: Experience working with remote/global teams (e.g., China/India) for system rollouts, upgrades, and technical documentation exchange.