Systems Engineer

The Systems Engineer will participate and perform in a variety of activities including proactive solution development; collaboration with other Engineers and support teams for problem resolution; and technical project design and execution. The Systems Engineer is responsible for hands-on solution development, validation, and technical integration efforts. The candidate will work with other resources or delivery teams to build component solutions or major solutions of various sizes and complexities. Related responsibilities include:

• Communicate with staff or clients to understand specific system requirements.
• Perform technical implementation tasks ensuring work is delivered on schedule.

• Effectively troubleshoot technical issues as they arise during the project lifecycle.

• Provide design concepts and time estimates for implementing custom solutions to customers and/or other support teams.
• Identify and recommend cost effective solutions for lowering operational costs, streamlining processes, and improving the overall operational environment.
• Communicate project information through presentations, technical reports, or white papers.
• Complete models and simulations, using manual or automated tools, to analyze or predict system performance under different operating conditions.
• Develop comprehensive documentation for deployed systems, including standard configuration, operating procedures, and administration guides.
• Provide subject matter expertise and/or leads tier 3 level support on critical production issues.

• Strong oral and written communication skills, including, but not limited to, procedures and technical documentation.
• SharePoint Online administration
• Windows administration, security, and configuration management.
• Effective problem solving.
• Microsoft 365 products (Word, Excel, Visio, etc.) to create and modify documentation.
• Familiarity with cloud platforms (Azure, AWS, Google)
• PowerShell or similar Windows scripting experience
• Ability to develop strong working relationships.

Helpful Knowledge:

• Familiarity with Visual Studio and/or VS Code
• Familiarity with GitHub and/or Git
• NetBackup, SQL, UNIX, Red Hat Linux, Automation
• Enterprise storage design/operation and virtualization (VMware / Hyper-V)
• SCCM, SCOM, vSphere 8/9, and SAN support/administration
• Cloud applications: OneDrive, PowerBI
• Troubleshooting enterprise problems
• Project Management experience
• IT incident management software (ServiceNow), A minimum of 5 years of total experience, with at least 3 years in a Systems Engineering role, is required. A Bachelor of Science (BS) degree in Computer Science or Computer Information Systems is desired. Microsoft Certifications on Azure or Windows Server (2016 or later) are strongly preferred. ITIL version 3 certification is a plus.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

• A “disabled veteran” is one of the following:
• a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
• a person who was discharged or released from active duty because of a service-connected disability.
• A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.

In 2014, Patriot’s CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.

In 2013, we received the Baltimore Business Journal’s award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.

In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.

As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.

Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.