D365 BC Support Analyst

An experienced ERP Support Analyst is needed to deliver end-user support for core financial and operational modules within a Microsoft Dynamics environment . This role involves supporting legacy system operations, assisting in accounting closing processes, and supporting the migration to Microsoft Dynamics 365 Business Central alongside integrated business applications ., + Provide functional and technical end-user support and issue resolution across General Ledger, Job Costing, Purchasing, Sales, Inventory, and Payroll modules .

Assist cross-functional teams with regular accounting cycles, including weekly, monthly, quarterly, and year-end closing processes .

Support system growth and migration efforts by participating in testing, documentation, end-user training, and data onboarding for new business entities .

4+ years of hands-on experience delivering user support and troubleshooting within Microsoft Dynamics 365 Business Central .

Background in Accounting, Business Administration, or a related field (or equivalent professional experience) .

Practical understanding of financial, operational, and job costing core modules ., + Prior experience with legacy Microsoft Dynamics NAV environments (including Object Designer familiarity) .

Familiarity with third-party ERP add-ons such as Project Pro, Payroll NOW by Integrity Data, or Serenic/Sylogist Payroll .

Active Microsoft Dynamics certifications in NAV or Business Central