Cisco Certified Network Associate

Hyper-V Operations CompTIA A+ Windows Servers Desktop Support Customer Service Active Directory CompTIA Network+ Business Valuation Full Stack Development Artificial Intelligence Business Transformation Troubleshooting (Problem Solving) Dynamic Host Configuration Protocol (DHCP) Information Technology Infrastructure Library, * Provide onsite IT support across multiple locations

• Troubleshoot and resolve desktop, server, network, and infrastructure issues
• Install, configure, and support PCs, Macs, servers, and peripherals
• Support Active Directory, DNS, DHCP, and Windows Server environments
• Conduct onsite technology assessments and recommend improvements
• Serve as an escalation point for complex technical issues
• Document solutions and support activities, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs It Support Technician TEKsystems

Dallas, TX*Hybrid

Writing Empathy Diplomacy Apple IOS Operations Management CompTIA A+ Tactfulness Web Browsers Team Oriented Virtual Teams Issue Tracking Detail Oriented Microsoft Teams Multilingualism Customer Service Microsoft Office Spanish Language Business Systems Telephone Skills CompTIA Network+ Microsoft Outlook Technical Support Help Desk Support Microsoft Windows Business Valuation Knowledge Management Microsoft Windows 10 Production Equipment Escalation Procedures IT Service Management Full Stack Development Artificial Intelligence Business Transformation Bilingual (Spanish/English) Microsoft Operating Systems Business Continuity Planning End-User Training And Support ITIL Foundation Certification Virtual Private Networks (VPN) Microsoft Certified Professional Cisco Certified Network Associate Cisco Certified Network Professional +0

Google IT Support Customer Technical Support Specialist TEKsystems

Dallas, TX*Remote

Typing Zendesk Composure Log Files Operations Salesforce Privacy Law Communication Outbound Calls Professionalism Medical Devices Multilingualism French Language Customer Service Customer Support Business Metrics Technical Support Help Desk Support Customer Advocacy Customer Inquiries Performance Metric Business Valuation Workflow Management Full Stack Development Call Center Experience Artificial Intelligence

• 5+ years of IT Support, Field Services, Desktop Support, or Infrastructure experience
• Strong Windows troubleshooting and networking fundamentals
• Experience with Windows Server, Active Directory, DNS, and DHCP
• Experience supporting Windows 11 and macOS environments
• Hardware deployment, installation, and troubleshooting experience
• Strong customer service and documentation skills
• Ability to travel frequently and provide occasional after-hours support
• Valid driver’s license, * CompTIA A+, Network+, or ITIL certifications
• VMware or Hyper-V experience
• Experience supporting healthcare, dental, or multi-site environments, A technical generalist who enjoys solving complex problems, working independently, and supporting a wide variety of technologies. Ideal candidates have strong troubleshooting skills, networking knowledge, and experience supporting users across multiple locations. Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Calmness Under Pressure Bilingual (Spanish/English) Mobile Application Development Customer Relationship Management Troubleshooting (Problem Solving) +0, Empathy Diplomacy Apple IOS Operations Leadership Management CompTIA A+ Tactfulness Multitasking Web Browsers Communication Team Oriented Virtual Teams Microsoft 365 Prioritization Issue Tracking Detail Oriented Professionalism Time Management Problem Solving Desktop Support Multilingualism Customer Service Microsoft Office Active Directory Telephone Skills CompTIA Network+ Microsoft Outlook Technical Support Help Desk Support Microsoft Windows Business Valuation Microsoft Windows 7 Microsoft Windows 10 Escalation Procedures IT Service Management Organizational Skills Full Stack Development Artificial Intelligence Business Transformation Tier 1 Technical Support Bilingual (Spanish/English) Business Continuity Planning ITIL Foundation Certification Virtual Private Networks (VPN) Enterprise Application Software Microsoft Certified Professional Troubleshooting (Problem Solving) Cisco Certified Network Associate Customer Communications Management Cisco Certified Network Professional HDI Support Center Analyst (HDI-SCA) +0

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.