Support Engineer - North London, Elstree - 30k - Office Based

Langley James
Watford, UK
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
£30,000.0
Working hours
Regular working hours

Tech stack

Microsoft Windows Artificial Intelligence Apple Mac Systems Business Software Computer Networks Information Technology Consulting System Configuration Virtual Private Networks (VPN) Local Area Networks Network Troubleshooting Microsoft Office Wireless Access Point
+3 more
Firewalls (Computer Science) Information Technology Hardware Infrastructure

Job description

Support Engineer to be based in Elstree, Hertfordshire paying £30,000 it is office-based with occasional travel where a vehicle will be provided An established IT services provider based in Elstree, Hertfordshire is looking for an IT Support Engineer to join its growing team, working full time from their Elstree office. The business has just secured a new contract with a well known household name client, and is expanding its whole operation by 50% as a result, offering genuine scope to grow alongside the business.You will provide first line technical support via help desk tickets, email and phone, troubleshooting hardware, software and network issues across Windows and macOS environments, and supporting Microsoft Office and other business applications. You will configure and maintain network components including LAN, VPNs, firewalls and wireless access points, assist with system setup, installations and upgrades, and log and resolve issues using tools such as Atera, Splashtop and

Requirements

AnyDesk.Candidates should have at least 3 years of experience in IT support or IT consulting within a corporate environment, along with a solid understanding of networking concepts and common hardware components. Relevant certifications such as CompTIA A+, Network+ or Microsoft Certified Support Technician are advantageous but not essential.This is a genuinely people facing role, requiring strong communication skills and a proactive, customer service minded approach, ideal for someone who wants ownership and variety in a small, growing team rather than a narrow slice of a much larger operation.Paying £30,000.To apply, please submit your CV via the link provided or contact Langley James IT, Tech and AI Recruitment for a confidential conversation.TPBN1_UKTJ

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