Software Support Engineer

MIC

Wien, Austria

8 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

€45,500.0 - €56,000.0

Working hours

Regular working hours

Languages

English, German

Job source

www.xing.com

Tech stack

Java (Programming Language) Relational Databases SQL Databases Information Technology

Job description

As a Software Support Engineer you provide timely support to international customers and Key Users of the MIC Global Trade Management (GTM) Suite, analyze source code, contribute to implementation and optimization projects, and document knowledge in our knowledge base to keep the software running.

Support our international customers and Key Users in the application of our software products and ensure that solutions are rolled out in a timely manner (2nd level support)
Answer technical and functional inquiries from customers regarding MIC GTM-Suite
Contribute to customer and internal projects by supporting implementations, enhancements, and process improvements
Document knowledge (technical notes and articles)

Requirements

Computer science education (HTL, FH, Uni) with some years of relevant work experience
Good knowledge in JAVA, SQL and relational DB
Experience in project work or project coordination is an advantage
Proficient in English, German is a plus
Service orientation and good communication skills
Independent, structured and flexible way of working

Benefits & conditions

Cooperative, appreciative and respectful culture
International context with global players
Professional onboarding: Personal training plan and mentoring
Individual development and career opportunities (MIC Academy)
Employee bonus and various benefits

Compensation We are legally obliged to disclose the minimum salary for this position, which is € 45.740,- gross per year (full-time employment). We offer a higher salary in line with your qualifications and experience.