Vip Onsite Desktop Support Engineer (24/7)
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Job description
Sharp Brains in Madrid, Spain seeks an experienced IT Support Specialist.You will provide end-user desktop support for Windows environments, handle IMAC tasks, and manage the full desktop lifecycle with SCCM/Intune.Remote and on-site work will be part of a 24/7 support posture, including VIP incident management.The role requires strong knowledge of Active Directory, VPN, and Office apps, plus ITIL-based incident and problem management.Excellent communication and documentation are essential.#J-*****-Ljbffr
Requirements
You will provide end-user desktop support for Windows environments, handle IMAC tasks, and manage the full desktop lifecycle with SCCM/Intune. Remote and on-site work will be part of a 24/7 support posture, including VIP incident management.The role requires strong knowledge of Active Directory, VPN, and Office apps, plus ITIL-based incident and problem management. Excellent communication and documentation are essential. #J-*****-Ljbffr
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