It Analyst, Global It Support

Location: Pamplona, Navarra, ES, *** Career area: Information Technology ??? ?HR Department: GBS - Global IT Support Apply by: February 28, **Select how often (in days) to receive an alert:Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group.Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business yüz?l?r within the company.What we offer youWorking at the world’s only fully integrated aluminum and leading nru renewable energy companyDiverse, global teamsFlexible work environment/home officeWe provide you the freedom to be creative and to learn from expertsPossibility to grow with the company, gain new certificatesWhat you will be doingTaking active part in incident resolutionWorking with global support teams to resolve both IT infrastructure and application related issuesInstalling or participating in installation of IT infrastructure components, applications, and ???? other relevant tools used at the location(s)Monitoring and maintaining location specific infrastructure and applications following standard operating proceduresTake active part in location-specific and global IT projectsMaintaining user accounts within the locally supported applications.Acting as location representative of GBS IT professionalsTaking part in IT change management flowsTroubleshooting IT infrastructure incidents and application errors, diagnosing and solving hardware/software faultsMaintaining the location(s) specific part of the active directoryFollow global architecture-, security-, and operational standards and policiesMaintaining location specific IT documentations within your area of responsibilityPrioritizing work and operating with compliance of GBS IT Service Level AgreementsWhat will make bei desirable?Min. 1?2 years work experience on the field of IT InfrastructureIT Technician qualification is a must; IT Engineer or equivalent is preferredFluency both in the native language (Spanish) of supported location(s) and in English is a mustITIL Certification (Education knowledge)Exposure to and understanding of a manufacturing environment (Soft skill)Experience in basic Vendor management processes (Soft skill)Equal opportunitiesHydro values diverse skills and perspectives among employees.We encourage all qualified candidates to apply.Qualifiedireann applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.We strive to provide equal opportunities for all to contribute and succeed with us.Apply before: 28/02/2026If you have any questions, please contact:Are you looking to make a real impact?For over a century, our people have been the driving force in solving some of the world’s most pressing issues - and we hope you’ll join us in solving the next century’s.Whether you’re working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future.About HydroHydro is a leading aluminium and renewable energy company committed to a sustainable futureFounded: **Number of employees: 32,000Company presence in around 40 countries worldwide#J-***-Ljbffr

Min. 1?2 years work experience on the field of IT Infrastructure IT Technician qualification is a must; IT Engineer or equivalent is preferred Fluency both in the native language (Spanish) of supported location(s) and in English is a must ITIL Certification (Education knowledge) Exposure to and understanding of a manufacturing environment (Soft skill) Experience in basic Vendor management processes (Soft skill)

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business yüz?l?r within the company. What we offer you Working at the world’s only fully integrated aluminum and leading nru renewable energy company Diverse, global teams Flexible work environment/home office We provide you the freedom to be creative and to learn from experts Possibility to grow with the company, gain new certificates What you will be doing Taking active part in incident resolution, For over a century, our people have been the driving force in solving some of the world’s most pressing issues - and we hope you’ll join us in solving the next century’s. Whether you’re working to close the loop at one of our recycling facilities or ensuring efficient renewable energy processes to decarbonize aluminium production, your contributions make an impact in our shared purpose of propelling our industries and the world into a greener future. About Hydro Hydro is a leading aluminium and renewable energy company committed to a sustainable future Founded: ** Number of employees: 32,000 Company presence in around 40 countries worldwide #J-***-Ljbffr