DCA Senior BA - Workday Benefits Integration Support

Troubleshoot and stabilize critical integrations between Workday and external benefits providers. Trace end-to-end employee lifecycle and payroll transactions to identify integration discrepancies. Execute root-cause analysis to pinpoint data, configuration, or logic errors across systems. Document integration data flows, transaction behaviors, system dependencies, and business rules. Collaborate with technical developers and third-party vendors to implement corrective actions. Validate system fixes to ensure corrected transactions produce expected results across all platforms. Recommend configuration and process improvements to prevent recurring integration failures. Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

3 or more years of experience in business analysis for Workday HCM and enterprise ERP implementations. Proficiency in Workday integrations encompassing benefits, payroll, and employee lifecycle transactions. Experience with troubleshooting complex API, XML, JSON, and flat-file integration data exchanges. Experience in retirement and pension benefit administration, plan eligibility rules, and contribution processing. Experience with executing root-cause analysis on data discrepancies between ERPs and third-party vendors. Experience in mapping end-to-end data flow diagrams for cross-functional business transactions. Excellent verbal and written communication skills to explain complex findings to diverse stakeholders.