IT Project Manager

Reporting to the VP of Information Technology, the IT Project Manager facilitates the planning, governance, and delivery of technology initiatives across AOA’s ecosystem and core infrastructure. This position collaborates with IT leadership, business owners, and vendors to manage approved initiatives that are complex and cross-functional. The IT Project Manager coordinates system-level work and helps ensure initiatives are defined, governed effectively, and delivered within the established scope. Additionally, this role reinforces AOA’s IT governance framework by ensuring work follows standardized intake and decision-making protocols., * Lead end-to-end project management of AOA initiatives, including new implementations, upgrades, integrations, and enhancements for infrastructure and enterprise projects.

• Facilitate requirement gathering sessions with stakeholders and translate business needs into functional requirements.
• Work with IT team to identify the technical approach for each project and manage design, implementation, testing, and go-live phases.
• Coordinate between stakeholders, internal IT team, and external vendors to ensure alignment and clear communication throughout the project life cycle.
• In partnership with IT Leadership, conduct regular check-ins with business system owners to identify system-level issues, enhancement needs, and cross-platform dependencies.
• Ensure system change requests and enterprise initiatives follow established IT governance processes and are prioritized to align with strategic goals and potential user impact.
• Demonstrate excellent communication, facilitation, and stakeholder management skills.
• Implement best practices in Agile, Waterfall, or hybrid project management methodologies to drive efficiency.
• In partnership with IT Leadership, monitor progress of IT goals to help meet AOA’s strategic initiatives.
• Performs other duties as assigned.

Do you have a valid Certified Project Manager certification?, Do you have experience in IT?, * Bachelor’s degree in business, information technology, or equivalent work experience, * 5+ years of work managing complex, large-scale projects through the Software Development Life Cycle (SDLC) and Infrastructure.

• Strong project management skills, including budgeting, risk management, change management, and user acceptance testing, with a track record of successfully leading IT projects.
• Ability to manage multiple projects simultaneously.
• Experience gathering, refining, and prioritizing requirements.
• Experience with managing governance initiatives to guide strategy and prioritize initiatives across core enterprise systems.
• Excellent communication, collaboration, and interpersonal skills, with ability to engage stakeholders at all levels.
• Ability to translate and bridge the gap between technical and business stakeholders. Experience managing 3rd party vendors.
• Detail-oriented, proactive, and adaptable.
• Strong working knowledge of Microsoft 365 products (Word, Excel, PowerPoint, Outlook).
• Proficiency with project management tools such as Asana and MS Planner.
• Experience in an association, nonprofit, or member-based organization preferred.

Special Skills:

• PMP, Certified Scrum Master (CSM), or similar project management certification preferred
• Strong understanding in project management methodologies (Agile, Waterfall, or hybrid)
• Aptitude to learn and leverage new technologies
• Ability to work independently and manage multiple projects simultaneously in a fast-paced, deadline-driven environment is required, Physical demands include the ability to remain in a stationary position, the ability to operate office equipment and the ability to move supplies and equipment up to 25 pounds.