Network Operations Analytics Engineer

Anonymous Employer

Tampa, FL, United States

12 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

6 years minimum

Working hours

Regular working hours

Job source

Data Analysis Databases Issue Tracking Systems Network Monitoring Network Administration Computer Network Operations

Develop and implement data collection methods: Establish and execute processes to systematically collect key performance metrics throughout each supported mission. Champion operational procedures that improve data quality and collaborate with vendors to enhance existing tools.
Conduct mission reporting: Independently refine customer reporting requirements and develop detailed mission reports that support operational objectives.
Analyze ticket management data: Produce reports on trouble tickets, including creation, response, and resolution times, while identifying trends and categorizing issues to improve operational performance.
Monitor network performance: Analyze bandwidth utilization, including peak and average consumption, and evaluate network performance throughout the mission lifecycle.
Develop process documentation: Create and deliver comprehensive documentation of approved processes and procedures, establishing a repeatable framework for future mission support.
Provide stakeholder engagement: Present recommendations, reporting, and technical findings to senior Government and military leadership to support operational decision-making.

Current DoD 8570 IAT Level II certification (CompTIA Security+ce, CCNA Security, CySA+, etc.)
CCNA highly desired
Experience with network management platforms and ticketing systems.
Database experience
Education: BS Degree and 8-12 years of prior relevant experience or Masters with 6-10 years of relevant experience. Specific experience, education and training may be considered in lieu of degree.
Clearance: Secret