Desktop Support Engineer
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Role details
Tech stack
Requirements
Looking for an experience IT Support professional to be the sole on site IT support person for around 50 users of a pharmaceutical company based on the Cambridge Science Park.
This role is to work for the MSP, it is 100% office based on their clients site, Mon - Fri 9-5:30.
You will do all the 1st line support, including deal with any hardware related issues and escalate more in-depth faults to the remote 2nd, 3rd line support teams.
Applicants for this role must have a customer facing attitude and be confrontable and enjoy doing face to face IT support.
Technically it’s a MS Office, Windows environment.
Must be confident with hardware: setup, configuration, printer issues etc., * Office 365
- AD
- Active Directory
- Hardware & Software Troubleshooting
- Printer Installation & Configuration
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Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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