Cyber Security Service Manager M - F H/F

Define the Service and Product Lines descriptions, the SLA, OLA contracts and KPIs together with the various involved business domains in agreement with the product manager

• Monitor reports and manages the fulfilment of the SLAs
• Manage actions for mitigation in case of non- fulfillment in agreement with the product manager
• Manage the maintenance cost allocation together with the business
• Define the required corrective actions to be led to meet the objectives and drives the associated operational teams
• Ensure services are delivered in accordance with agreed customer requirements and that they continue to meet or exceed expectations
• Manage SOC Operational KPI´s, Evolution & Enhancements
• Support cyber security strategy development
• SupportInvestigationofSOC alerts and security incidents
• Support incident response in crisis mode
• Contribute to the industrialization of Tooling (Log Management, EDR, SOAR, …), Network analysis, Host analysis, Detection, ….

Min 5 years of professional experience in Cyber security

• Certifications of GIAC or comparable
• Vendor certification on products
• ITIL Foundation and beyond
• Service Management experience
• Project Management experience
• Experience and knowledge in security tooling and usage
• Experienced in working of difficult and challenging environments
• Good communication skills
• Remote working in an international team
• Team collaboration
• Fluent in French and in English.

Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.

• Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly.Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Your challenges, Cet emploi exige une connaissance des risques de conformité potentiels et un engagement à agir avec intégrité, comme base de la réussite, de la réputation et de la croissance durable de la société.

Unité légale: Airbus Defence and Space SAS

Type de contrat: CDI ——- Classe Emploi (France): Classe G13

Niveau d’expérience: Expérimenté(e)

Famille d’emplois: Digital

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Chez Airbus, nous vous aidons à travailler, à vous connecter et à collaborer plus facilement et de manière plus flexible. Dans la mesure du possible, nous favorisons les modalités de travail flexibles pour stimuler la pensée innovante.

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Airbus Defense and Space is looking for aCyber Security Service Manager (M/F)to join our international team inToulouse, France.

As part of the team, you will contribute to support managing the entire life-cycle of security incidents and Security Operation Center (SOC) Service delivery.

And you will be responsible for technically managing and the full triage of security life cycle management of our SOC with Processes, detection, availability and performance.

This is an exciting opportunity to join a team who live and breathe cyber security and to work for a company with great products and technologies around the globe.

Your working environment:

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city of the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!, Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.