Access Services Manager

Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule This position will generally work within normal business hours, however, may need to work outside of these hours occasionally. Sensitive Position No, Under the general guidance and direction of the Head Librarian, the Access Services Manager supervises and manages the daily operations of Access Services including all circulation functions for all full-time and part-time classified staff members and student assistants at the Parham Campus Library. As a member of the Library Management Team, the position coordinates and produces statistical reports for library activities, coordinates technology lending at one location, and oversees and supports materials processing operations for the Reynolds Libraries.

This position provides a full range of paraprofessional library services that require a high level of decision-making and independence, utilizing general knowledge of library practices. The position also assists with the management of the supplies budget.

The Access Services Manager supports the library’s strategic priority to collaborate internally and externally to make equity-conscious decisions and develop data-informed strategic plans to maximize impact at the college, group, and individual levels. The position is committed to meeting students where they are without judgment and providing support that promotes equity and success. Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor., The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/ EEO Statement The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. Quicklink for Posting https://jobs.vccs.edu/postings/100253

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume

Optional Documents

1. Cover Letter/Letter of Application
2. Unofficial Transcripts
3. Other Document
4. Alternative Hiring Process Letter
5. License
6. SF-50 (Documentation of involuntary separation from Federal Agency)

• Considerable knowledge of library organizations, procedures and statistical reporting requirements.
• Demonstrated ability to supervise campus library operations and team projects, staff schedules & calendar management.
• Demonstrated ability to train and direct the work of others independently.
• Considerable experience in providing a high level of customer service with external and internal customers.
• Demonstrated ability to utilize an integrated library system.
• Considerable working knowledge of library functions and advanced level skills in areas that involve access services like interlibrary loan, management of loan life cycle, and collections maintenance.
• Demonstrated ability to assist patrons in locating information in print & electronic formats.
• Demonstrated ability to communicate effectively, orally and in writing, utilizing strong interpersonal skills.
• Proficient in Microsoft Office Suite and related software.

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.