Associate, Enterprise Systems, GISI Consulting Group

GISI Consulting Group’s (GCG) Operating Companies (OPCOs) by supporting the administration and operational responsibilities associated with managing and maintaining several GCG systems and services. The role ensures users have appropriate access to applications and services, ensures software licensing and procurement activities are effectively managed and completed in accordance with organisational policies, and acts as an escalation point for assigned GCG systems and technologies. The ideal consultant will have 2+ years of relevant ICT experience and demonstrated knowledge of Microsoft 365 and Microsoft Azure administration.Systems and Services in ScopeMicrosoft 365Microsoft Adobe Creative Cloud and related Adobe servicesAtlassian products including Jira, Confluence and Jira Service ManagementGoogle Workspace and related servicesNitro PDFOther SaaS applications as requiredThis is a corporate fixed-term role, initially for 6 months with the possibility of extension to 9 months.LocationThis role will be based remotely in the UK. To be considered for this position, you must have valid work rights in the country where the role is based. Please note that visa sponsorship is not available for this role. Reporting LinesThe Associate will work under the direction of the SVP, IT Operations (based in the US)This role will have regular meetings with the Cybersecurity and Compliance workstream teams and key stakeholders from the OPCOsPrimary Roles and Responsibilities Systems AdministrationAdminister and support Microsoft 365 services including Entra ID, Exchange Online, SharePoint, Teams, OneDrive, and related workloadsAdminister Microsoft Azure resources, resource groups and subscriptionsMonitor system health, service availability, vendor advisories, and platform changesAssist with troubleshooting escalated application, access, and licensing issuesMaintain system documentation, administration standards, operating procedures, and knowledge articlesSupport audit, compliance, and security initiatives relating to managed platforms. Licensing ManagementManage software licensing across supported platformsTrack license usage and allocationEnsure software subscriptions remain compliant with vendor licensing requirements.Produce regular licensing reports, forecasts, and renewal summariesCoordinate license assignments for employees, contractors, consultants, and external partnersManage procurement requests for software subscriptions, cloud services, and related technology purchasesCoordinate obtaining quotations, purchase approvals and procurement documentationMaintain procurement records, renewal schedules, and software asset registers.Operational SupportProvide Level 3 support for supported applications and servicesWork with service desk teams to resolve escalated incidents and service requestsDevelop user guides, knowledge articles, and administration runbooksParticipate in ICT projectsEssential, practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. Should you require any adjustments or accommodations to be made during the recruitment process (due to disability, neurodiversity, or for any other circumstance), please email our team at accessibility@ and we will be in touch to discuss.Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

CriteriaBachelor’s degree in Computer Science, IT or equivalent2+ years of relevant ICT experienceDemonstrated experience with Microsoft 365 administrationDemonstrated experience with Microsoft Azure administrationExperience managing software licensing and subscription servicesExperience supporting procurement processesExperience managing SaaS platforms in medium to large organisationsCore SkillsStrong technical troubleshooting skillsExcellent stakeholder engagement and communication skillsStrong attention to detail and governance mindsetAbility to manage multiple priorities and deadlinesCommercial awareness and cost optimisation focusStrong documentation and reporting skillsAbility to work independently with minimal

Enterprise Systems, GISI Consulting GroupAbout GISI Consulting Group and PalladiumGISI Consulting Group (GISI CG) is a top 10 global provider of program and project management and engineering consulting services delivering outcomes and solutions for some of the most complex challenges. We deliver services in infrastructure & mobility, earth & water, and government & society segments across more than 100 countries. With over 5,000 projects annually and a global team of over 11,000 professionals, our advisory, consulting, design and program management capabilities enable us to create a safer and more sustainable world. Learn more about GISI CG at . Palladium, a GISI company, works to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 2,100 talented, motivated, and diverse staff around the world. This role will be hired through Palladium, an operational