Development Support Team Lead, Martech & PAM

Development Support Team Lead, Martech & PAM

Development Support Team Lead, Martech & PAM

3 days ago Be among the first 25 applicants

Direct message the job poster from bet365

A Development Support Team Leader, who will be at the forefront of our support initiatives, playing a pivotal role in guiding and leading our development support professionals.

Your primary focus will be ensuring the seamless operation of our development and production environments. This role is instrumental in providing timely and effective support, resolving critical incidents, and ensuring our various development pipelines are running as smoothly as possible.

You will be a highly motivated and skilled professional who is eager to advance in their career. You will excel in fostering teamwork and thrive in a fast-paced environment.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

Preferred Skills, Qualifications and Experience

• Proven experience in a development or technical support role.
• Strong problem solving and decision-making skills.
• Excellent communication and interpersonal abilities.
• Experience liaising with infrastructure and operational teams.
• Commercial experience with people management.

Main Responsibilities

• Coordinating infrastructure systems and operations, including server patching and hardware fault resolution.
• Monitoring server health, alarm statuses and system capacity.
• Performing trend analysis for system performance.
• Completing daily, weekly and monthly server and infrastructure checks.
• Working with other teams, maintaining playbooks and standard operating procedures.
• Organising firewall changes and connectivity issues, whilst troubleshooting server-related incidents and problems.
• Resolving P1 and P2 critical incidents.
• Supporting release management, including building and deploying application releases.
• Communicating change control activities, as well as conducting post-live system checks.
• Coaching and developing team members to ensure progression plans are agreed upon and completed.

“By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - “

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesGambling Facilities and Casinos

Referrals increase your chances of interviewing at bet365 by 2x

Sign in to set job alerts for “Support Team Lead” roles.

Manchester, England, United Kingdom 2 weeks ago

Oldham, England, United Kingdom 4 days ago

Manchester, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 1 month ago

Stockport, England, United Kingdom 1 week ago

Team Leader required for 35 hours per week in Rochdale - Driver Essential

Rochdale, England, United Kingdom 1 month ago

Team Leader required for 35 hours per week in Rochdale, Temp for 8 months, driver essential

Rochdale, England, United Kingdom 4 weeks ago

Manchester, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 5 hours ago

Rochdale, England, United Kingdom 5 days ago

Manchester, England, United Kingdom 1 month ago

Legal Support Team Leader - Private Wealth

Manchester, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 4 days ago

Manchester, England, United Kingdom 5 days ago

Manchester, England, United Kingdom 1 month ago

Manchester, England, United Kingdom 2 months ago

MCWFC - Head of Operations & Player Support

Manchester, England, United Kingdom 1 week ago

Manchester, England, United Kingdom 6 days ago

Manchester, England, United Kingdom 1 week ago

Customer Success Manager - FinTech (Implementation & Delivery Focus)

Manchester, England, United Kingdom 2 weeks ago

Manchester Area, United Kingdom 2 days ago

Whitefield, England, United Kingdom 1 day ago

Manchester Area, United Kingdom 4 days ago

Manchester, England, United Kingdom 1 week ago

Senior Digital Product & Implementation Specialist

Manchester, England, United Kingdom 2 weeks ago

Manchester Area, United Kingdom 2 weeks ago

Manchester, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

• Proven experience in a development or technical support role.
• Strong problem solving and decision-making skills.
• Excellent communication and interpersonal abilities.
• Experience liaising with infrastructure and operational teams.
• Commercial experience with people management.