Automation AI Developer

The Automation AI Developer will play a critical role in leveraging artificial intelligence technologies, including custom GPT and virtual assistants, to modernize and streamline processes within the Department., * Stay current with Department AI initiatives, including StateChat (CoDrafter and customGPT), Northstar, Copilot, ORION, and AIRE.

• Research and evaluate new technologies to identify opportunities for innovation and process enhancement.
• Work across bureaus and departments to define technical requirements, identify priority use cases, and deploy effective solutions aligned with organizational needs.
• Ensure proficiency in evolving M365 and SharePoint capabilities and best practices, applying this knowledge to all deployments.
• Ensure all development and deployment activities comply with Department security, privacy, and responsible AI principles.
• Manage the health, configuration, security, and modernization of SharePoint farms, sites, and service applications.
• Serve as Tier 3 technical lead for troubleshooting, development, and migration projects between SharePoint versions (e.g., SharePoint 2007 to 2016).
• Design, test, and deploy SharePoint infrastructure solutions.
• Support office operations related to information flow and documentation.
• Develop and implement governance plans for SharePoint environments, including site provisioning processes and data retention policies.
• Introduce new features and innovations using Power Apps and Power Automate workflows to improve processes and productivity.
• The AI Developer must execute the full lifecycle development of customizable SharePoint agents (virtual assistants), including research, design, testing, deployment, and continuous improvement.
• Define chatbot scope, target users, and success metrics.
• Collaborate with stakeholders to determine requirements and priorities.
• Organize and configure relevant SharePoint content sources for reliable AI responses.
• Customize agent tone, response style, and conversation parameters to meet organizational requirements.
• Train agents with sample queries to ensure response validity and effectiveness.
• Conduct user acceptance testing and document results for refinements.
• Establish governance protocols for agent management, content updates, and responsible AI practices.
• Integrate authentication and permissions controls to maintain compliance with SharePoint security frameworks.
• Provide complete user documentation, quick guides, FAQs, and training materials.
• Conduct periodic user training sessions to aid in agent adoption and usage.
• Analyze feedback and usage data to refine agent performance and deploy updates.
• Other Duties as Assigned

• IT Experience: A minimum of 8+ years in IT, with at least 4 years of specialized SharePoint design, development, and administration experience.
• Migration Expertise: Demonstrated experience in version migrations, including SharePoint 2007 to 2016.
• Cloud Applications: Familiarity with Office 365 and Google for Government tools.
• Secret Clearance is required.
• List & Site Management: Proficiency in custom list creation, form configuration, and comprehensive Site Settings navigation.
• Records Management: Implementation and governance of records management policies.
• Workflows: Expertise in out-of-the-box workflows and no-code workflow solutions, including reusable and site-specific workflows.
• Design: Hands-on experience with no-code design tools such as Publishing/Wiki pages, Master Pages, CSS, and page layouts.
• Web Parts: Advanced knowledge of all out-of-the-box web parts, including filters and connections.
• Deep expertise in SharePoint, including Designer tools and InfoPath innovations.
• Proficiency in PowerShell, SQL Server, Active Directory, and Power Platform (PowerApps, Power Automate).
• Business process diagramming with Microsoft Visio.
• Experience working within federal agency settings, preferably Department of State.

• Familiarity with managing sensitive or classified data in SIPR/NIPR environments.

• Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.

Minimum Skills:

• Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
• Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
• Exceptional verbal and written communication skills.
• Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner.
• Must be self-motivated and able to work well independently as well as on a multi-functional team.
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel., * Microsoft Office Specialist (MOS)-SharePoint 2010 or higher., * Professional office environment, with the ability to work onsite in the main office.
• Must be physically and mentally able to perform duties extended periods of time.
• Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
• Must be able to establish a productive and professional workspace.

• Must be able to sit for long periods of time looking at computer screen .

• May be asked to work a flexible schedule which may include holidays.
• May be asked to travel for business or professional development purposes.
• May be asked to work hours outside of normal business hours.

• Medical, Dental and Vision Insurance; Wellness Program
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability options
• Basic Life and AD&D Insurance (Company Provided)
• Voluntary Life and AD&D options
• 401(k) Retirement Savings Plan with matching after one year
• Paid Time Off

Reports to: Program Manager, USD $135,000.00 - USD $145,000.00 /Yr.