Network Operations Lead - Systems Integrator

Ready to take the next step in your career?

Join a fast-growing technology company delivering connectivity, smart building, and workplace technology solutions for commercial landlords and workspace operators. The organisation helps customers improve and manage their technology environments through tailored solutions and a strong focus on customer service.

This opportunity is for a Network Operations Lead to help shape and develop the network engineering function. The role combines hands-on networking with team leadership, mentoring, and customer engagement, offering the chance to improve network environments while influencing technical standards and the growth of the engineering team.

Don’t miss out on this exciting opportunity and apply today!

Responsibilities:

• Technical Leadership
• Acting as the senior escalation point for network-related issues
• Leading major incidents through to resolution
• Supporting complex troubleshooting across customer environments
• Driving technical standards and best practice
• Team & Operations
• Mentoring and supporting network engineers
• Improving processes, documentation, and operational visibility
• Assisting with workload planning and prioritisation
• Helping build structure and consistency across the team
• Customer Engagement
• Working closely with customers to understand challenges and requirements
• Identifying technical risks and improvement opportunities
• Supporting network lifecycle planning and upgrades
• Providing technical guidance and consultation
• Project Delivery
• Leading network upgrades, migrations, and refresh projects
• Supporting solution design and technical decision making
• Ensuring projects are delivered to a high standard
• Working closely with service desk and project teams

Required Skills/Qualifications:

• Network Team Lead
• Lead Network Engineer
• Senior Network Engineer
• MSP Technical Lead
• Escalation Engineer looking for more ownership

Working Setup:

• Fortinet
• Ruckus
• Routing & Switching
• VLANs
• TCP/IP
• Wireless Networking
• Network Troubleshooting

Benefits:

• Genuine leadership responsibility
• Opportunity to influence technical standards
• Mix of engineering, projects, operations, and customer engagement
• Highly visible role within a growing business
• Chance to shape the future direction of the network function

Salary:

• £45,000-£70,000

• Network Team Lead
• Lead Network Engineer
• Senior Network Engineer
• MSP Technical Lead
• Escalation Engineer looking for more ownership