IT Assistant

• Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary
• Initiates and implement improvements to areas of responsibility
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during and after events
• Diagnoses of software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adheres to all standards and practices

• The ideal candidate will have a minimum of an Associate degree
• Experience with Active Directory
• Preferred have Experience with POS, including MyVenue, SpotOn, Appetize POS, and Tapin2
• Knowledge in CAT5/6 crimping in different cable configurations. (Making LAN cables)
• Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
• Possess effective communication skills
• Working knowledge of Microsoft applications to include operating system, office systems
• Ability to be on feet and walk long distances and work at outside concessions stands in all weather if at DSGP. Kneeling, crouching, crawling, bending, lifting, reaching.

Must be able to communicate fluently in English.

• Ability to lift at least 50 lbs.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

This is an event-based position and is primarily evenings and weekends and holidays at Ball Arena or DSGP.