Customer Data Management Specialist

NUCO2 INC.
Stuart, FL, United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Excel Microsoft Outlook Databases Customer Data Management Data Integrity Data Analytics

Job description

  • Review, interpret, and input contract data and customer information into multiple systems to create and maintain accurate customer records in the Company’s operating system.
  • Correct, update, and adjust customer data based on customer relationship management processes and set-up requests.
  • Monitor and generate reports to ensure data integrity.
  • Manage and maintain the customer database, ensuring accuracy and consistency

Requirements

Do you have experience in Typing?, Do you have a High school diploma or GED?, * Ability to read and interpret contracts, pricing details, and equipment transmittals.

  • Strong verbal and written communication skills, with the ability to convey information clearly.
  • Understanding of billing and invoicing systems, including screens and codes.
  • Proficiency in basic math operations, including addition, subtraction, multiplication, division, and conversions of fractions and decimals.
  • Typing speed of at least 40 words per minute.
  • Capability to manage multi-screen system setups.
  • Proficient with internet-based tools, Microsoft Excel, and Outlook.
  • Experience in a transactional, data-driven environment focused on processing and updating information.
  • Strong organizational and time management skills with a keen eye for detail.
  • Excellent customer service and interpersonal skills.
  • Effective problem-solving skills with a focus on details and accuracy.
  • Ability to work independently and as part of a team., * Required: High School Diploma.
  • Preferred: Associate’s degree (equivalent work experience may be considered).
  • Minimum of 2 years of related work experience in a similar role.
  • Experience with JDE systems preferred., * Enthusiasm for accepting responsibility and accountability; a strong “ownership mentality.”
  • Strong work ethic, self-motivation, and ability to work independently.
  • Results-driven and achievement-oriented individual.
  • Energetic and proactive personality.
  • Proven ability to foster positive relationships with colleagues and customers.

Benefits & conditions

Pulled from the full job description

  • 401(k)
  • Health insurance
  • Employee discount
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Paid holidays, NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k)-retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!

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