Customer Data Management Specialist

The Customer Data Management (CDM) Specialist plays a critical role in maintaining accurate, high-quality customer and contract information across all internal systems. This position is fully onsite at the Stuart, FL corporate office. The role involves reviewing, interpreting, and entering contract information; creating and updating customer accounts; validating data for accuracy; and ensuring consistency across multiple platforms. The CDM Specialist will manage a high daily workload, supporting over 100 locations and partnering closely with the CDM team, QA reviewers, and the CDM Manager.

Responsibilities

• Create, modify, and maintain customer accounts.

• Process contract information and customer setup changes.

• Review documents such as contracts, pricing sheets, and equipment transmittals.

• Manage case queues and complete daily data integrity updates.

• Work on reports to ensure accuracy and correct system errors.

• Collaborate with QA reviewers and team members to achieve accuracy targets., This is an onsite role at the Stuart, FL corporate office, within an air-conditioned environment. The training schedule is 8:00 AM to 4:30 PM, and the post-training schedule is 8:30 AM to 5:00 PM. The environment is high-volume and metrics-driven, with a team consisting of 4 data entry specialists, 1 reviewer/assigner, and 2 QA specialists. The role offers stability, structured training, and clear career pathways in a supportive, collaborative team setting.

• Proficient in data entry and Excel.

• High typing speed.

• Strong critical thinking abilities.

Additional Skills & Qualifications

• Previous contract entering experience is nice to have.

• Experience with JDE, customer service, and communication skills.

• High School Diploma required; Associate’s preferred.

• Two years of related work experience.

• Strong organizational skills and service mindset.

• Ability to multitask and manage several screens/systems.

• Strong written and verbal communication skills.

• Ownership mentality and strong work ethic.

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.