Network Engineer - Project Lead (Telephony / Avaya)

Stellar Professionals
Columbia, SC, United States
about 2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
2 years minimum
Compensation
$120,000.0 - $150,000.0
Working hours
Regular working hours

Tech stack

Automatic Call Distributor VoIP Cloud Computing Public Switched Telephone Networks

Job description

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Requirements

Avaya PBX Expertise: 2+ years of hands-on experience with Avaya on-premise PBX systems, media gateways, IVR, vectoring, and call center configurations. VoIP & UC Administration: 2+ years administering VoIP platforms, voice, voicemail, and unified communications. Protocols & Call Routing: Strong grasp of SIP, RTP, QoS, dial plans, ARS routing tables, and voice gateways. Troubleshooting & Carrier Support: 2+ years resolving voice quality issues, managing voice circuits/SBCs, PSTN integration, and managing E911 compliance. Cloud Telephony (Preferred): Experience supporting or migrating on-premise PBX systems to cloud-based solutions. Education Bachelor’s degree OR equivalent hands-on industry experience.

Benefits & conditions

  • $120,000-150,000 per year

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