Infrastructure Engineer

Location: Edinburgh or Glasgow (Hybrid working available)

Contract: Full-time, Permanent

We are seeking an experienced Infrastructure Engineer to join a Technology Services function within a forward-thinking organisation. This role plays a key part in supporting, maintaining and improving a Microsoft-based infrastructure estate, ensuring systems remain secure, stable and scalable as the organisation continues to evolve.

Working as part of a collaborative Service Delivery team, you will bring strong hands-on expertise across Microsoft server and cloud technologies, contributing to both day-to-day operational stability and longer-term infrastructure improvement initiatives.

Key responsibilities

• Support, maintain and optimise Windows Server and Active Directory / Entra ID environments
• Administer Microsoft 365 services, including identity and access management
• Manage and support Azure infrastructure, including hybrid cloud services
• Maintain and support virtualised environments (e.g. VMware)
• Deliver infrastructure upgrades, migrations and improvement projects
• Monitor system performance and proactively resolve issues using structured processes
• Contribute to disaster recovery planning and testing activities
• Produce and maintain clear, accurate infrastructure documentation
• Provide 2nd and 3rd line support for infrastructure-related incidents
• Work closely with internal teams to ensure infrastructure effectively supports business operations
• Escalate technical issues to external suppliers where appropriate
• Participate in potential out-of-hours support via rota as required

Required experience

• 3-5 years’ experience in a similar Infrastructure or Systems Engineer role
• Strong hands-on experience with Windows Server, Active Directory and Entra ID
• Experience administering Microsoft 365, including Intune, EMS, Defender and Autopilot
• Working knowledge of Azure services and hybrid cloud environments
• Experience supporting virtualisation platforms such as VMware
• Familiarity with backup, recovery and high-availability concepts
• Experience using PowerShell for basic scripting and automation
• Strong troubleshooting capability with a structured, analytical approach
• Exposure to security best practices and compliance standards
• Experience contributing to infrastructure improvement initiatives
• Microsoft certifications (e.g. AZ-104, MS-102 or similar)

Skills & attributes

• Strong problem-solving skills with attention to detail
• Ability to work collaboratively within an IT team environment
• Effective communication skills, with the ability to engage stakeholders at all levels
• Positive attitude and willingness to continuously learn and develop
• Well organised with strong time management skills

Additional information

• Based in Edinburgh or Glasgow with hybrid working available
• Core hours Monday to Friday, with flexibility depending on business needs
• Occasional travel to other sites may be required
• Willingness to attend training and development activities
• Full UK driving licence and access to a vehicle desirable

This is an excellent opportunity for an Infrastructure Engineer looking to develop their expertise within a supportive and evolving technology environment, contributing to both operational excellence and strategic infrastructure improvement.

• 3-5 years’ experience in a similar Infrastructure or Systems Engineer role
• Strong hands-on experience with Windows Server, Active Directory and Entra ID
• Experience administering Microsoft 365, including Intune, EMS, Defender and Autopilot
• Working knowledge of Azure services and hybrid cloud environments
• Experience supporting virtualisation platforms such as VMware
• Familiarity with backup, recovery and high-availability concepts
• Experience using PowerShell for basic scripting and automation
• Strong troubleshooting capability with a structured, analytical approach
• Exposure to security best practices and compliance standards
• Experience contributing to infrastructure improvement initiatives
• Microsoft certifications (e.g. AZ-104, MS-102 or similar), * Strong problem-solving skills with attention to detail
• Ability to work collaboratively within an IT team environment
• Effective communication skills, with the ability to engage stakeholders at all levels
• Positive attitude and willingness to continuously learn and develop
• Well organised with strong time management skills