Training and Technical Assistance Specialist

• Provides training support for access and implementation of accessible instructional materials (AIM) to improve student performance. Develops training materials such as handouts, blogs, and portal support links, as well as delivers training sessions through face-to-face, webinar, and video conferencing presentations to support school divisions and their digital rights managers (DRMs) in using the AIM-VA ordering portal, website, and digital formats. Attends state conferences to exhibit and present to disseminate AIM-VA information;
• Provides technical support to troubleshoot and resolve issues with AIM implementation. Maintains a knowledge base of VA school hardware (e.g., computers, phones, Chromebooks, and dedicated devices). Stays current with related assistive technology software/apps and devices (e.g., text-to-speech programs, screen readers, magnification applications, and annotation tools) and their use on multiple devices. Provides technical assistance through phone calls, emails, and help desk requests;
• Oversees tasks as requested/assigned by the supervisor in support of production, training, marketing and technical assistance, including conferences and exhibitions, and efforts for the AIM-VA project; and
• Develops and updates the training/technical assistance documentation provided through the AIM-VA portal.

• Master’s degree in related field, or equivalent combination of education and experience;
• Generally, a minimum of one (1) year of experience working with the needs of students with disabilities in an educational setting, which may include K-12 or postsecondary (college/university) environments;
• Knowledge of federal and state special education accessibility standards and requirements related to accessible instructional materials (AIM);
• Knowledge of students with print-related disabilities and the instructional use of accessible instructional materials in reading;
• Knowledge of accessible educational materials (AEM) and related assistive technology software, applications, and devices (e.g., text-to-speech programs, screen readers, magnification applications, and annotation tools);
• Knowledge of the use of assistive technology tools across multiple platforms (e.g., iOS mobile devices, Chromebooks, PCs, Macs, and Android devices);
• Skill in the use of standard productivity software (e.g., Microsoft, Adobe, and Google applications);
• Ability to quickly learn and independently use new software tools and technologies;
• Strong skill in verbal and written communication, including the ability to deliver effective presentations and provide technical information to varied audiences and across platforms;
• Ability to organize work effectively, manage multiple tasks simultaneously, and maintain attention to detail; and
• Ability to collaborate effectively as a key member of the AIM-VA team., * Master’s degree in related field;
• Generally, three (3) or more years of experience working with the needs of students with disabilities in educational settings; and
• Knowledge of students with print-related disabilities, preferably in K-12 educational settings.

The Kellar Institute’s objective is to improve the lives and productivity of persons with disabilities. The purpose of the AIM-VA project is to provide accessible instructional materials for K-12 students in the state of Virginia with print disabilities., George Mason University is a nationally ranked R1 research university committed to creating a more just, free, and prosperous world. With 40,000 enrolled students, George Mason is the largest and most diverse public research university in Virginia, offering degree programs at the master’s, doctoral, and professional level, along with certificates and credentials.

George Mason fosters an All Together Different environment for students, faculty, and staff, driven by our core beliefs. We believe in inclusivity over exclusivity; we believe in advancing our mission by being willing to take risks, not avoiding them; and we believe our best work is possible when we apply our diversity of origin, identity, circumstance, and thought.