SCM Systems Analyst

As an SCM Systems Analyst supporting the Oracle ERP & SCM technology team, you will serve as a technical liaison between business stakeholders and technology delivery teams to enable and enhance capabilities within the Oracle SCM portfolio. The team is mid-way through a multi-year ERP rollout impacting 40+ manufacturing plants, combining ongoing BAU support with continued delivery as the program moves from completed supply chain/distribution center rollouts into a pilot for a home building facility and beyond. This role requires an organized, highly effective Level II/III systems analyst who can quickly assess gaps, clarify next steps, and help drive solutions to completion., As an SCM Systems Analyst supporting the Oracle ERP & SCM technology team, you will serve as a technical liaison between business stakeholders and technology delivery teams to enable and enhance capabilities within the Oracle SCM portfolio.

The team is midway through a multi-year ERP rollout impacting 40+ manufacturing plants, combining ongoing BAU support with continued delivery as the program moves from completed supply chain/distribution center rollouts into a pilot for a home building facility and beyond.

This role requires an organized, highly effective Level II/III systems analyst who can quickly assess gaps, clarify next steps, and help drive solutions to completion.

• Level II/III Systems Analyst experience with proven ability to be immediately effective in a delivery + support environment.
• ERP experience (Oracle preferred), including experience supporting supply chain-related processes and manufacturing environments.
• Strong requirements gathering, stakeholder management, and documentation skills, including:
• Requirements documentation
• KDDs (Key Decision Documents)
• Design documents
• Process maps, data maps, and system/data flow documentation
• Proven ability to translate stakeholder needs into clear technical specifications for development and shared services teams.
• Proven ability to document integration patterns and general system architecture.
• Intermediate knowledge of application development and design principles.
• Intermediate to advanced data analysis skills, including ability to identify data relationships, perform transformation activities, and validate data integrity.
• Experience collaborating with QA and development teams to review test cases, support system/integration testing, and facilitate UAT.

Nice to Have Skills

• Oracle ERP module experience with Configurator and Order Management (areas of specific need).
• CPQ experience.
• Salesforce integration experience (or strong familiarity working in environments with Salesforce + ERP integration).
• Experience introducing new technology features and functionality to user groups.
• Experience improving business or system processes for efficiency and/or cost savings.
• Experience developing and executing change management plans (communications, training, stakeholder readiness).
• Accounting background or financial expertise.

Preferred Education and Experience

• Demonstrated experience supporting ERP implementations/rollouts in complex, multi-site manufacturing environments.
• Track record of producing high-quality technical/functional documentation used by cross-functional delivery teams., * Ability to work effectively in a hybrid model with onsite presence in Maryville, TN part of the week.
• Ability to coordinate and interact with internal development teams, shared services, vendors, portfolio teams, and architecture teams to ensure requirements are understood and implementable.
• Ability to elicit reporting requirements, understand needed data elements, and validate reporting outputs to ensure they meet operational needs.
• Interview process includes three rounds: (1) screening with Devin Wilson and the supply chain lead, (2) interview with team members, (3) interview with leadership.

If you’re a highly organized systems analyst who can quickly understand what’s needed and drive requirements and documentation through to delivery, we encourage you to apply for consideration., * Level II/III Systems Analyst experience with proven ability to be immediately effective in a delivery and support environment.

• ERP experience, preferably Oracle, including experience supporting supply chain-related processes and manufacturing environments.
• Strong requirements gathering, stakeholder management, and documentation skills, including:
• Requirements documentation
• KDDs (Key Decision Documents)
• Design documents
• Process maps, data maps, and system/data flow documentation
• Proven ability to translate stakeholder needs into clear technical specifications for development and shared services teams.
• Proven ability to document integration patterns and general system architecture.
• Intermediate knowledge of application development and design principles.
• Intermediate to advanced data analysis skills, including the ability to identify data relationships, perform transformation activities, and validate data integrity.
• Experience collaborating with QA and development teams to review test cases, support system/integration testing, and facilitate UAT.

Nice to Have Skills

• Oracle ERP module experience with Configurator and Order Management - areas of specific need.
• CPQ experience.
• Salesforce integration experience or strong familiarity working in environments with Salesforce and ERP integration.
• Experience introducing new technology features and functionality to user groups.
• Experience improving business or system processes for efficiency and/or cost savings.
• Experience developing and executing change management plans, including communications, training, and stakeholder readiness.
• Accounting background or financial expertise.

Preferred Experience

• Demonstrated experience supporting ERP implementations and rollouts in complex, multi-site manufacturing environments.
• Track record of producing high-quality technical and functional documentation used by cross-functional delivery teams., * Ability to work effectively in a hybrid model with onsite presence in Maryville, TN part of the week.
• Ability to coordinate and interact with internal development teams, shared services, vendors, portfolio teams, and architecture teams to ensure requirements are understood and implementable.
• Ability to elicit reporting requirements, understand needed data elements, and validate reporting outputs to ensure they meet operational needs.