Virtual F&I Specialist

JM FAMILY LLC
United States
7 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Compensation
$50,000.0 - $128,000.0
Working hours
Shift work

Tech stack

Microsoft Word Microsoft Excel Artificial Intelligence Data Analysis Big Data Microsoft PowerPoint Information Technology

Job description

  • Sell F&I products for dealer partners using JM&A’s proven Virtual F&I sales process, including customer interviews, menu presentations, and product recommendations
  • Deliver exceptional customer experiences while consistently driving product sales and performance results
  • Build strong relationships with dealer partners through daily communication, collaboration, and participation in dealership sales activities
  • Confidently explain F&I products, overcome objections, and walk the customer through their vehicle purchase
  • Maintain accurate deal documentation and performance tracking while continuing to strengthen product knowledge and sales effectiveness
  • Represent JM&A Group with professionalism, responsiveness, and a customer-first mindset in every interaction, Leads QA strategy and testing for Adobe Experience Manager projects, including functional, automation, API, accessibility, UI/UX, integration, regression, and release testing. Manages test planning, case reviews, defect lifecycle, quality metrics, and release sign-offs while mentoring QA engineers. Validates AEM Sites, Assets, Forms, workflows, Dispatcher, integrations, and responsive experiences. Integrates automated testing into CI/CD pipelines and collaborates with developers, designers, architects, and stakeholders to improve product quality and compliance. Top Skills: Accessibility InsightsAdaAdobe AnalyticsAdobe CommerceAdobe Experience Manager (Aem)Adobe LaunchAdobe TargetAndiAxeAzure DevopsBrowser Developer ToolsConfluenceCypressFigmaGitGraphQLJenkinsJIRAJmeterLighthouseLoadrunnerNvdaPlaywrightPostmanRest AssuredSeleniumSQLWaveWcag 2.1/2.2 MetLife, Oversee operational risk management for MetLife’s Group Benefits business by implementing the non-financial risk framework, advising business leaders, monitoring risk events and indicators, managing remediation, strengthening controls, and partnering with technology, operations, compliance, and control functions. The role also develops risk mitigation strategies, supports governance and risk appetite compliance, and improves risk practices through training, stakeholder engagement, analytics, and emerging technologies. Top Skills: AIAutomationDashboardsRisk Analytics Sailor Health

Care Navigator (Remote)

4 Hours Ago Remote United States Entry level Entry level Healthtech * Social Impact * Telehealth Guide older adults and their caregivers through the mental healthcare intake process. Responsibilities include providing empathetic support, coordinating care, matching patients with therapists, managing multiple patients across intake stages, and serving as a reassuring first point of contact. The role requires clear communication, organization, attention to detail, comfort with healthcare technology, and commitment to improving mental health access for seniors. Top Skills: Crm SystemsEhr PlatformsGoogle WorkspaceHealthieHubspot

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Requirements

  • Experience working in Retail Automotive as an F&I Manager
  • Detail-oriented with the flexibility to deal with changing priorities and tight deadlines
  • Strong verbal, written, and interpersonal communication skills with adeptness in dealing with individuals at all levels inside and outside the organization
  • Highly self-motivated with top-notch customer-facing skills
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to work from home
  • Proficient with Word, Excel, PowerPoint, and StoneEagle

LI-KB1

Benefits & conditions

In-Office or Remote 48 Locations 50K-128K Annually Entry level In-Office or Remote 48 Locations 50K-128K Annually Entry level Sell finance and insurance products remotely for dealership partners through customer interviews, menu presentations, product recommendations, objection handling, and deal closing. Build dealer relationships through daily communication and sales collaboration, deliver strong customer experiences, maintain accurate documentation and performance tracking, and continuously improve product knowledge and sales effectiveness. The role requires a flexible schedule, including nights and weekends, and remote work capability. The summary above was generated by AI

Top-performing F&I managers don’t lose what makes them great-they evolve how they use it.

At JM&A Group, you’ll join a team of elite Virtual F&I Professionals who have continued performing at a high level while gaining the flexibility of a fully remote career., The pay range for this position is 49,920.00 - 127,900.00. Base pay is determined by factors including candidate experience and qualifications, education and work location. At JM Family, we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond base pay, this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k, profit sharing and pension. Yes, you read that right, a pension plan! We offer medical, dental and vision insurance, as well as flexible spending accounts. We also provide access to emergency backup care and family support services, supplemental life insurance, a lifestyle spending account, parental leave and paid time off. During your interview process, our talent team can fill you in on the details of our benefits and career development opportunities.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary., Remote or Hybrid United States 85K-143K Annually Expert/Leader 85K-143K Annually Expert/Leader

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