Channel Solutions Engineer

The Channel Solutions Engineer serves as the technical authority for Resi’s entire indirect channel, supporting both distribution and dealer motions as a shared resource. This role broadens the set of use cases partners are able to sell, and raises the value of each new customer through correct tier and platform configuration across the full product set. The Channel Solutions Engineer does not carry a territory and does not close deals; the objective is to make partners technically self-sufficient and to make their deals closeable., * Technical training: Delivering technical training to distributor sales teams and dealer technical staff, working through the distributor’s sales organization to reach its dealer network at scale.

• Enablement assets: Building reusable technical materials - use case guides, reference designs, configuration standards, and signal path documentation - spanning the full platform.
• Vertical breadth: Developing and maintaining technical positioning across multiple vertical deployments so partners can sell beyond a single use case.
• Solution design: Supporting complex and multisite opportunities pre-sale; assisting partners in scoping, specifying, and positioning systems that align with the end customer’s requirements.
• Technical escalation: Serving as the escalation path for distributor representatives and dealers on product, workflow, and integration questions.
• Competitive intelligence: Maintaining deep knowledge of the competitive landscape, including protocol-level differentiation, to help partners position Resi accurately and defensibly.
• Expansion engineering: Identifying opportunities within existing customers where additional platform capability or hardware addresses an emerging need, and supporting the partner through that conversation.
• Demo environment: Maintaining and evolving a demo environment that reflects real-world use cases across verticals, for both new partner training and feature launches.
• Feedback loop: Aggregating technical friction points and capability gaps from the partner base and partnering with Product and Engineering to influence the roadmap.
• Event presence: Providing technical presence and support at industry and integrator-facing events.

What You’ll Bring

• System design: Hands-on ability to scope and specify a system, not only explain a product.
• Field credibility: System build and installation experience, or equivalent time in the field; credibility with integrators comes from having done the work they do.
• Platform fluency: Understanding of SaaS architecture, API workflows, cloud-based video distribution, and encoder/decoder signal paths.
• Training ability: Comfortable training a room, not only solving a ticket; this is an enablement role more than a support role.
• Consultative approach: Ability to translate technical detail into business and mission impact language for both technical and non-technical leadership.
• Vertical range: Credible across multiple markets, including but not limited to the faith-based sector., Operates and maintains unmanned aircraft systems in remote and austere environments. Plans missions, briefs customers, monitors weather and airspace requirements, delivers flight and payload data, analyzes mission results, and completes reports. Performs system testing, troubleshooting, maintenance, inventory control, and customer support while coordinating with subject matter experts. Requires frequent deployment, physical outdoor work, an active Secret DoW clearance, and an FAA Class 2 medical certificate. Top Skills: Faa Class 2 Medical CertificateIntegratorNetworkingNotamsRq-21ScaneagleSpinsUnmanned Aircraft Systems (Uas) Boeing

UAS Operator 3 (Remote/Deployed)

2 Hours Ago In-Office or Remote Mid level Mid level Aerospace * Information Technology * Software * Cybersecurity * Design * Defense * Manufacturing Operate and maintain unmanned aircraft systems during customer missions, including preflight planning, mission execution, full-motion video and payload data delivery, post-mission reporting, troubleshooting, maintenance, inventory control, and customer coordination. The role requires frequent deployment to remote or austere environments for four-to-six-month assignments, extensive travel, physical work outdoors, and an active Secret Department of War clearance. Top Skills: Faa Class 2 Medical CertificateIntegratorNotamsRq-21ScaneagleSpinsUas

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• A high school graduate (or holder of an equivalent degree) with BS/BA preferred
• 3 to 5 years of industry or professional AV experience
• 2+ years experience as a Sales Engineer or Solutions Engineer in ProAV or video infrastructure
• Hands-on system design and installation experience strongly preferred
• Experience supporting an indirect or partner-led sales motion preferred
• Strong computer skills
• Travel expected

Work Environment & Physical Demands:

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

Serve as the technical authority for Resi’s indirect channel by training distributor and dealer teams, creating enablement materials, designing solutions for complex opportunities, handling technical escalations, supporting expansion opportunities, maintaining demo environments, and informing product roadmaps. The role requires ProAV and video infrastructure expertise, hands-on system design and installation experience, consultative communication skills, and travel to industry and integrator events. The summary above was generated by AI, We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 15 days PTO, to start, increases with tenure and seniority.
• Paid parental and adoption leave
• Compensation Range: $90k - $109k base + $15k variable = $105k - $124k OTE

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training., Handle inbound calls and warm leads, assess customers’ insurance needs, recommend appropriate property and casualty coverages, and convert prospects into policyholders. The role includes paid training and licensing, customer consultation, sales closing, brand representation, and adherence to remote-work requirements. Representatives must work four weekdays and one weekend day on assigned shifts and maintain a dedicated workspace with reliable wired high-speed internet. Top Skills: PcWired High-Speed Internet Boeing

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry., Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!

**Applications will be taken on an ongoing basis.

Pushpay Colorado Springs, Colorado, USA Office

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