Seismic Platform Administrator
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Role details
Tech stack
Job description
- Administer and maintain the Seismic platform, including content libraries, metadata, permissions, automation rules, and reporting structures
- Configure and support content automation tools (e.g., LiveDocs, Guided Assembly, FreeStyle, Digital Sales Room, Learning) to ensure accuracy and compliance with brand and regulatory standards
- Perform regular audits to maintain content quality, metadata consistency, and platform hygiene
- Manage intake, processing, and publishing of content, ensuring proper tagging, categorization, and governance adherence
- Execute quality assurance reviews of materials (e.g., fact sheets and automated documents) to ensure accuracy and compliance
- Coordinate content review, approval, and expiration workflows with Marketing, Compliance, and Sales stakeholders
- Support development of curated pages, RFP materials, and specialized content experiences
- Monitor and maintain integrations between Seismic and enterprise systems (e.g., Salesforce, CMS platforms), ensuring reliable data flow
- Troubleshoot platform and integration issues, partnering with IT and external support as needed
- Administer user access, roles, and permissions across the platform
- Promote governance standards and best practices for platform usage
- Deliver training, documentation, and guidance to support user adoption and engagement
- Serve as a subject matter expert for Seismic capabilities and provide recommendations for enhancements
- Partner cross-functionally to support sales readiness and improve productivity
- Performs other duties as assigned
Requirements
- Bachelor’s degree or equivalent combination of education and experience
- Minimum of 5 years of experience administering the Seismic platform
- Minimum of 5 years of experience producing fact sheets or regulated investment materials
- Active Seismic certification
- Knowledge of content governance, lifecycle management, and compliance requirements
- Experience working with enterprise systems and integrations (e.g., Salesforce, CMS platforms)
- Strong analytical and problem-solving skills, including troubleshooting platform issues
- Strong communication and collaboration skills across cross-functional teams
- Ability to manage multiple priorities in a fast-paced environment while maintaining high quality
To benefit your career and support your wellbeing, we offer
Benefits & conditions
Competitive Total Rewards package, including base pay, incentive programs, benefits, and a 401(k) plan with matching contributions * Flexible and hybrid work schedules to support work-life balance * Tuition reimbursement to support continued education
About the company
Join a great place to work with MissionSquare, a financial services corporation with approximately $79 billion in assets under management and administration and over 600 employees. Founded in 1972, MissionSquare is dedicated to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 2 million participant accounts. We strive to make the administration of retirement programs as easy and cost-effective as possible. We have an extraordinary talent base and invite you to consider joining MissionSquare.
$84,880.00 - $127,330.00
Responsible for administering and optimizing the Seismic platform to support sales, marketing, and client-facing teams. This role ensures accurate content governance, seamless system integrations, and high-quality user experiences while partnering across functions to improve platform adoption and operational effectiveness.
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