Sensory and Product Experience and Applications Support Technician

Denken Solutions
Saint Joseph, MN, United States
8 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Shift work

Tech stack

Microsoft Word Microsoft Excel Microsoft Outlook Computer Literacy

Job description

  • Weekly Hours: 35
  • Monday & Friday: 8:00 AM - 4:00 PM
  • Tuesday-Thursday: 8:00 AM - 2:00 PM
  • Occasional additional hours may be available through the Technical Applications Group if interested.
  • Per the manager, the person has to have a vehicle to go to and from offsite panels (approximately less than 5 miles from HQ)
  • Minimum of 35 hours, as much as 40 hours.
  • This is onsite at the HQ building client.
  • This is a 12 month role., * The Sensory and Product Experience and Applications Technician will support both the Sensory and Product Experience function and the Technical Applications Group - Litter at client R&D.
  • This is a hands-on position involving sample collection and preparation, sensory test setup, basic physical testing, and maintaining work areas across consumer, sensory, and analytical environments.
  • This position is reported to the Sensory and Product Experience Manager.
  • This role requires good communication skills, the ability to follow detailed protocols, and comfort working with pet food, including cat litter and soiled samples.
  • The Technician will interact with consumers and employees from different teams and must be comfortable working in a collaborative, team-based environment.

Responsibilities: Sensory and Product Experience Support:

  • Prepare pet food, litter, and soiled litter samples for consumer and sensory testing according to study protocols.
  • Record, label, and store incoming product samples appropriately.
  • Prepare sample cups and serving supplies for sensory panels and consumer studies.
  • Serve sensory panels, following detailed serving instructions.
  • Maintain a clean and organized work environment, including storage areas.
  • Comply with standard operating procedures (SOPs), methods, and policies.
  • Assist in packaging and shipping products for external tests or clients.
  • Support external consumer study preparation and execution.
  • Perform other duties as assigned.

Technical Applications Group - Litter Support:

  • Conduct physical preparation and analysis of material samples
  • Apply appropriate sample reduction techniques to ensure representative test portions.
  • Assist with litter sample preparation for sensory and consumer testing under guidance.
  • Maintain accurate records of sample handling and processing.

Requirements

  • High school diploma or GED equivalent required.
  • Valid Driver’s License and Proof of Insurance.
  • Reliable and consistent transportation for occasional off-site testing (approximately 6 miles from St. Louis office).
  • Authorization to work in the United States indefinitely without restriction or sponsorship.
  • Ability to lift up to 50 pounds and stand for extended periods as needed.
  • Must be comfortable working with pet care products, including soiled litter and pet food samples.
  • Must be comfortable interacting professionally with a variety of people, including consumers participating in studies and employees from different teams.
  • Basic computer skills (MS Word, Excel, Outlook).

Apply for this position

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