Systems Analyst I

Iowa State University’s College of Veterinary Medicine is seeking a Systems Analyst I to support critical technology used in education, research. In this role, you will build foundational skills in endpoint management, infrastructure support, and enterprise IT operations while helping maintain the systems and devices that keep the college running smoothly.

You will work closely with Systems Analysts and IT staff within the CVM IT team while collaborating with central IT partners across the university. This is an excellent opportunity for someone early in their IT career who enjoys hands on work, problem solving, and growing their technical skillset in a mission driven environment. Your work will directly support the technology used by veterinary students, faculty, and clinicians in teaching, research, and patient care.

What you’ll do

Support Windows and Apple infrastructure and endpoint management systems, including MECM and JAMF, to ensure stability and performance across faculty, staff, student, and research environments Provide desktop and device support across the college, including contributing to the student one to one device program and maintaining hardware and software inventory Assist with system monitoring, software updates, and operating system migrations, partnering with senior IT staff to troubleshoot and resolve issues Participate in system testing, process improvement, and creation of standard operating procedures to enhance efficiency and user experience Collaborate with CVM IT team members, student employees, and central IT partners while contributing to committees and technology initiatives across the university

Additional details

• On site position located in Ames, Iowa.
• Hours: Monday - Friday, 8:00AM - 5:00PM.
• Occasional after hours work may be required to support system maintenance and upgrades.
• Opportunities for professional development, certifications, and participation in university wide IT initiatives.

About the department

Information Technology Services within the College of Veterinary Medicine supports teaching, clinical services, and research across the college. The team partners with faculty, staff, and students to deliver reliable, secure, and user focused technology solutions that enable student success, support clinical operations, and advance research in veterinary medicine., * Experience supporting Windows devices using Microsoft Endpoint Configuration Manager (MECM) or similar tools.

• Experience supporting Apple devices or mobile technology using JAMF Pro or similar mobile device management (MDM) tools.
• Experience supporting software or technology used in academic, research, or clinical environments.
• Experience assisting with IT projects, including supporting tasks, communicating updates, or tracking progress.

Do you have experience in Windows?, Do you have a High school diploma or GED?, High school diploma or equivalent, * Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Physics, or a related field.Experience providing IT support within a university or academic setting.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Pulled from the full job description

• Childcare
• Health insurance
• Retirement plan
• Dental insurance
• Flexible spending account
• Life insurance

• Employee assistance program, Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.