Application Programmer Analyst III (Guidewire ClaimCenter)

This position is responsible for the analysis, programming, and configuration of end user applications and/or systems software including: Analyzing detailed business/functional/technical requirements and specifications for the application. The focus is on coding internally developed applications and/or configuring commercial-off-the-shelf applications using programming, scripting, and database languages. Relies on advanced experience and judgment to plan and accomplish goals, including: Supporting application testing, deployment, maintenance, correcting programming errors, responding to scope changes, and coding application enhancements. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Responsibilities: Takes a lead role when working with both business and other IT members to analyze, design, and develop application requirements and system specifications. From analysis and general specifications, codes new programs, modifies existing programs, tests, and documents programs following published standards. Participates in development or modification of conceptual, logical, and physical design architectural artifacts (documents, models, etc.). Organizes and coordinates the work of multiple small to medium projects. Evaluates and recommends vendor application and development software. Prepares project plans and time estimates. Researches, resolves, and documents incident reports. Provides on-call support to production systems during off hours. Tests all programs thoroughly following standard guidelines. Performs production reviews. Keeps informed on technology and insurance industry trends and developments. Directs the work of other lower level professionals or manage processes and programs. Coaches and reviews the work of lower level professionals. May work with IT management and Enterprise Architects to set direction and overall IT strategy. Fulfills administrative reporting requirements. Self-motivated and takes the initiative. Regular, predictable attendance as employee has to physically be in the office. This list of essential functions is non-exhaustive and may be supplemented as necessary. Other Responsibilities Exceptional customer service to users of IT technologies by understanding and anticipating customer needs. Supports the strategic mission of the IT function as it relates to goals for the organization. Helps to develop and maintain a staff that is professional, service oriented, and well trained to provide positive reinforcement, as well as, opportunities for growth and development. Leads teams by maximizing each person’s ability to make a positive impact. Develops leadership by delegating authority and responsibility while maintaining ultimate accountability. Provides feedback for staff, to help professional development plans and goals in a timely and effective manner. Effectively build a network of contacts at all levels of the organization to maintain connectivity to the business and responsibilities and functions of each department. Serves as a role model and leader to those in IT and throughout the organization. Represents the company at outside business functions and attend educational seminars as needed. Exhibits high accountability for corporate guidelines regarding use of technology and security standards. Mentors and shares programming techniques with less experienced developers. Contributes to programming standards. Assists with in-house training classes. Continuously seeks opportunities for growth and development. Follows and demonstrates the KFB Guiding Principles: Champion People - we are committed to maximize each person’s ability to make a positive impact. Connectivity - we are committed to enable and foster collaboration to achieve the best collective results. Operational Excellence - we are committed to effective and efficient processes to deliver optimal performance and drive sustainability. Customer Service - we are committed to make exceptional customer experience our top priority.

Physical demands: Normal hearing/vision (with or without correction); Sitting - frequent work at a workstation for long periods of time; 24 hour on-call support on a rotation schedule; Occasional overtime, evening or weekend hours in order to meet deadlines or implement system changes. Mental demands: Prolonged concentration; Analytical reasoning; Stress of meeting deadlines. Environmental factors: Standard office lighting, temperature, and noise. Equipment: Personal computer, phone, copier/printer. Qualifications: Bachelor’s degree required. Computer Science degree preferred. Minimum of 6 years programming experience. Advanced understanding of Systems Analysis and Design is preferred. Advanced understanding of Core Java, JavaScript, HTML/CSS, and SQL strongly preferred. Other related object oriented development experience may be substituted. Advanced understanding of JEE, Spring frameworks, or similar development environment preferred. Advanced understanding of JDBC and Hibernate preferred. Familiar with IBM WebSphere Application Server or similar environment preferred. Familiar with JavaScript frameworks such as jQuery, Angular, React, or Vue.js preferred. Familiar with Eclipse IDE preferred. Advanced understanding of web services (SOAP and REST) preferred. Familiar with XML and JSON preferred. Demonstrates expert understanding in at least one insurance vertical (both technical solution and business processes for Billing/Finance, Claims, Client, Policy, etc.) Demonstrates coaching and leadership skills. Training in project management is preferred. Familiarity with Agile project methodology preferred. Ability to effectively manage multiple priorities and multi-task to meet deadlines. Consistently demonstrates above average people and negotiation skills. Consistently demonstrates a positive and supportive work attitude. Excellent communications skills - verbal, written, and listening.