Systems Engineer I | Mt Rushmore Clinic | RCMC Division

Job Summary A Systems Engineer I is primarily responsible for the health and maintenance of the data center, cloud and desktop infrastructure within Monument Health. A Systems Engineer I is responsible for needs assessment and implementation of key data center services including servers, storage, cloud, and desktop infrastructure technology. A Systems Engineer I is responsible for troubleshooting the data center, storage, cloud, and desktop infrastructure as first tier support, escalating or resolving issues utilizing various system tools., * Provide support to the organization, division, and peers as a critical function of all IT professionals. Support includes day-to-day peer level support, emergent after hours support, and any support required to maintain highly reliable IT systems.

• Document processes and activities appropriately to maintain highly reliable IT systems. Provide required elements to Call Tracking, Project Management, Change Management, and Disaster Recovery Services Guides to achieve this goal.
• Maintains and modifies systems software/hardware to ensure proper operations and to ensure clients have continued access to the system
• Monitor, analyze, and identify issues to resolve software, hardware, and data center problems.
• Maintain awareness of security procedures to ensure appropriate physical access, system/network access and process/data integrity as mandated by policies and regulations (i.e. Joint Commission, OSHA, HIPAA, etc.).
• Research and evaluation of new equipment and technologies shall be addressed as necessary or requested.
• Knowledgeable of Monument Health’s overall corporate IT infrastructure.
• Consults, trains, and in-services department personnel as required.
• All other duties as assigned.

Education - Associates in Computer Information Systems, Computer Science, Management of Information Systems, or Related Field Certifications - A+ Certification - CompTIA; Net+ Certification - CompTIA; Security+ Certification - CompTIA; Server+ - Accredited University or accredited training professionals Experience - 1+ years of Computer/Information Technology Experience and/or 1+ years of Related Experience Physical Requirements: Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Job Category Job Family Information Technology Shift Requires the ability to work assigned schedules and hours as determined by the department

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling