Service Cloud Voice Consultant: Design & Launch Telephony

A leading technology consultancy in Greater London is looking for a mid-senior level Salesforce Service Cloud Voice Consultant to deliver modern customer service solutions. In this role, you will design and implement voice-enabled contact centre solutions using tools like Salesforce and Amazon Connect, while working closely with clients to optimise their operations. The ideal candidate should have over 5 years of experience with Salesforce Service Cloud and contact centre platforms, alongside strong telephony knowledge. This full-time position offers the chance to positively impact through innovative technology solutions. #J-18808-Ljbffr