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3rd Line Network Support Engineer (x2)

Hamilton Barnes
London, UK
4 days ago
Apply on www.collegerecruiter.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source
www.collegerecruiter.com

Tech stack

Complex Networks Network Security Wide Area Networks SC Clearance Network Support Fortinet Routing & Switching

Job description

  • Act as a 3rd line escalation point for complex network incidents and problems.
  • Troubleshoot advanced issues across LAN, WAN, and SD-WAN environments.
  • Support and optimise HPE Aruba switching estates.
  • Work with Fortinet SD-WAN and Palo Alto Prisma SD-WAN platforms.
  • Collaborate with design and project teams on network improvements and changes.
  • Perform root cause analysis and implement permanent fixes, not just workarounds.
  • Maintain high-quality technical documentation and knowledge base articles.
  • Support secure network operations within regulated and sensitive environments.

Requirements

  • CCNP-level skills with a current professional-level certification (essential).
  • Strong enterprise networking background (routing & switching).
  • Hands-on experience with HPE Aruba switching.
  • SD-WAN experience (vendor-agnostic accepted).
  • Ability to operate confidently in a 3rd line support capacity.
  • Eligible for SC Clearance (or already SC cleared).

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.collegerecruiter.com
Prepare application

Good distractions

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