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Cloud Support Engineer

Digital Waffle
UK
3 days ago
Apply on www.collegerecruiter.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source
www.collegerecruiter.com

Tech stack

Microsoft Windows Active Directory Artificial Intelligence Amazon Web Services JIRA Microsoft Azure Backup Devices Cloud Computing Cloud Computing Security Cloud Engineering Continuous Integration DevOps
+12 more
Domain Name System (DNS) Internet Information Services (IIS) Issue Tracking Systems Virtual Private Networks (VPN) Simple Mail Transfer Protocols Microsoft SQL Server PCI Data Security Standards Ansible Cloud Platform System Firewalls (Computer Science) Deployment Automation Terraform

Job description

  • Own and resolve infrastructure helpdesk tickets
  • Build and maintain cloud environments with Terraform and Ansible
  • Troubleshoot Azure and AWS (VMs, VPNs, firewalls, DNS, Backup Vaults)
  • Support software releases with the DevOps team
  • Automate deployments and improve processes
  • Ensure compliance with security standards (ISO27001, PCI-DSS)
  • Document fixes and share knowledge

Requirements

  • Hands-on experience with Azure and AWS
  • Strong Terraform and Ansible skills
  • Knowledge of cloud networking, Windows, and Active Directory
  • Ability to explain complex issues simply
  • Experience with ticketing systems (e.g. Jira) and support workflows
  • Awareness of cloud security best practices
  • Bonus: SQL Server, SMTP, IIS, CI/CD pipelines, and an interest in AI

Benefits & conditions

  • Wellbeing days, enhanced pension, and volunteering opportunities
  • Salary sacrifice schemes (EVs, cycle-to-work)
  • Employee Assistance Programme and annual health check
  • Flexible benefits, retail discounts, and bonus scheme
  • Regular socials, learning forums, and conferences (UK & abroad)
  • A welcoming office with free breakfast, fruit, drinks, and snacks

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.collegerecruiter.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

3:05 min

Integrating an assistant application with Jira software

Felix Augenstein · LIVE

2:17 min

Mapping the maturity roadmap for scaled devops adoption

Dominik Krichbaum Dominik Krichbaum · World Congress 2026 Europe

1:42 min

Automating Skupper deployments using Ansible

Alex Soto Alex Soto · World Congress 2024

3:46 min

Navigating a career in cloud transformation consulting

Piet Van Dongen · LIVE

5:47 min

Integrating user stories and test automation via Jira tools

Christoph Ruggenthaler · LIVE

1:29 min

Recommended community resources for cloud engineers

Piet Van Dongen · LIVE

Videos

See all
Dev & Test in the Cloud? Deploy your cloud environments with Ansible & Terraform thumbnail
22:41
World Congress 2025 • about 1 year ago

Dev & Test in the Cloud? Deploy your cloud environments with Ansible & Terraform

Goetz Rieger

Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps thumbnail
35:19
Coffee With Developers • 3 months ago

Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps

Hazal Mestci, Raph Terrier

From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform thumbnail
22:57
World Congress 2026 Europe • about 2 months ago

From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform

Dominik Krichbaum

Improving quality with Agentic AI with Rovo Dev and Xray thumbnail
51:27
Europe 2026 Virtual • 2 months ago

Improving quality with Agentic AI with Rovo Dev and Xray

Sergio Freire

Enabling automated 1-click customer deployments with built-in quality and security thumbnail
44:40
LIVE • over 5 years ago

Enabling automated 1-click customer deployments with built-in quality and security

Christoph Ruggenthaler

#90DaysOfDevOps - The DevOps Learning Journey thumbnail
44:42
LIVE • over 3 years ago

#90DaysOfDevOps - The DevOps Learning Journey

Michael Cade

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