ServiceNow Developer

Akumen is seeking an experienced and highly skilled ServiceNow Developer with 5+ years of hands-on experience in designing, developing, and maintaining enterprise-level ServiceNow applications. In this role, you will lead the design and implementation of complex solutions that align with business objectives and technical requirements. You will take ownership of high-impact projects, mentor junior developers, and collaborate with cross-functional teams to deliver scalable, secure, and innovative ServiceNow applications., * Design, develop, and implement complex ServiceNow applications, including custom modules, workflows, forms, and dashboards.

• Architect scalable solutions that align with organizational goals and ServiceNow best practices.
• Develop reusable components and libraries to streamline development and improve maintainability.
• Design and implement integrations between ServiceNow and external systems using REST and SOAP APIs, web services, and authentication mechanisms such as OAuth 2.0 or API keys.
• Oversee testing strategies, including system testing, regression testing, and user acceptance testing (UAT).
• Optimize workflows, scripts, and integrations to improve system performance, reliability, and scalability.
• Plan and execute ServiceNow upgrades, including testing and validating customizations and integrations for compatibility with new platform versions.
• Lead migration efforts for legacy systems and ensure seamless transitions to ServiceNow.
• Create and maintain detailed technical documentation, including design specifications, configuration guides, and process workflows.
• Develop training materials and mentor junior developers to build team expertise.

• Bachelors degree in computer science, MIS, related discipline, or equivalent professional experience.
• 5+ years of hands-on experience in ServiceNow development, configuration, and architecture.
• Proven ability to design, develop, and implement complex ServiceNow applications, including custom modules, workflows, forms, and dashboards.
• Advanced proficiency in scripting languages such as JavaScript and Glide, with experience writing efficient and reusable client-side and server-side scripts.
• Experience working with UI Builder and other recent ServiceNow technologies.
• Hands-on experience designing and implementing integrations between ServiceNow and external systems using REST and SOAP APIs, web services, and authentication mechanisms.
• Deep knowledge of multiple ServiceNow modules (e.g., CSM, ITSM, ITOM, PSDS, SecOps, GRC, CSM) and platform optimization techniques.

Desired Qualifications

• Certified Application Developer, Certified Implementation Specialist.
• ServiceNow Certified System Administrator
• CMDB Fundamentals

Clearance Requirement:

• Must have an Active Top Secret clearance or higher.