IT Applications Manager (On-Site)

Please review the below and get in touch with Lorenz Pasch at Hays Recruitment ASAP if you are a good match.

IT APPLICATIONS MANAGER £60,000 | Woolwich, London | Monday - Thursday on-site Friday is WFH and a half day

Please only get in touch if you are comfortable with the working arrangements described above; and have strong experience of managing multiple business/SaaS Business Applications alongside strong hands-on management of third-party vendors and suppliers.

No visa sponsorship available for this position.

We are recruiting an IT Applications Manager to take ownership of a diverse portfolio of business-critical applications, with particular responsibility for managing the third-party vendors behind them.

Reporting directly to the Head of Digital, you’ll sit at the intersection of technology, suppliers and the wider organisation - ensuring applications are well managed, vendors deliver what they promise, and the software estate continues to evolve with the needs of the business.

THE ROLE

You’ll take ownership of a portfolio of SaaS and business applications across their life cycle, working closely with users, stakeholders and external suppliers. Your responsibilities will include:

• Managing relationships with software vendors and third-party suppliers
• Holding suppliers accountable for performance, service quality and delivery
• Managing application roadmaps, upgrades, releases and life cycle activities
• Acting as an escalation point for application and supplier issues
• Working with stakeholders to understand requirements and improve existing systems
• Identifying opportunities to rationalise and improve the application portfolio
• Supporting the evaluation, selection and implementation of new software
• Maintaining appropriate application, security and compliance documentation
• Coordinating user support, guidance and training
• Contributing to software procurement, supplier selection and budget management

• Vendor and supplier management is a key part of this position.
• Experience managing multiple business applications or software products
• At least one year’s experience managing third-party technology/software suppliers
• Good experience working with SaaS applications
• Strong stakeholder and relationship-management skills
• Confidence challenging suppliers and managing escalations when required
• Excellent organisation and attention to detail
• The ability to manage multiple applications, suppliers and priorities simultaneously
• Experience with software development life cycles, software procurement, supplier selection or budget management would be beneficial but isn’t essential.

• You’ll work directly with the Head of Digital and have genuine ownership of both the organisation’s application portfolio and the supplier relationships behind it.
• You’ll have the opportunity to influence how applications are selected, managed and improved, while playing a key role in the organisation’s wider digital capability.
• Salary: £60,000Location: Greenwich, LondonWorking pattern: 4 days per week onsite, with Friday afternoon working from home

• Lorenz Pasch

  Hays Recruitment