Manager, Software Engineering (Moveworks) in Burbank

The Manager, Software Engineering leads the front-end and back-end Moveworks solution engineering team within HR Products, responsible for the platforms that power Employee Services for over 200,000 Walt Disney Company employees. You will own engineering delivery, platform support, and technical execution for Moveworks., You will manage a team of 4-6 Solution and Software Engineers, plus a team of off-shore and near-shore managed service resources providing platform support. You report directly to the Senior Manager, Software Engineering. The ideal candidate is a hands-on technical leader with deep AI expertise, a track record of building scalable solutions, and a genuine commitment to growing engineering talent.

2+ years experience managing or coordinating offshore and nearshore managed service teams.

Oversee Tier 2 engineering support for production Moveworks HR solutions, ensuring high availability and fast incident resolution. \n

• \n Manage offshore and nearshore managed service teams providing day-to-day platform support, ensuring quality and accountability. \n

• \n Collaborate with partner teams to maintain data quality, compliance, and platform integrity. \n

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Cross-Functional Collaboration and Delivery

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• \n Partner with Product Managers, Designers, and Platform and Solution Architects to define and prioritize user-centric enhancements that provide measurable value. \n

• \n Translate complex business requirements into scalable, maintainable software solutions. \n

• \n Lead code reviews, testing, and deployment of enterprise-grade features. \n

• \n Align roadmaps and resolve delivery issues across teams and domains. \n

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Strategy and Engineering Standards

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• \n In partnership with the Sr. Manager, set the vision for Moveworks engineering strategy, balancing platform modernization with stability. \n

• \n Champion agile delivery practices (Scrum, Kanban) to drive consistent, value-focused output. \n

• \n Serve as the escalation point for complex technical issues and architectural decisions. \n

• \n Communicate technical progress, risks, and delivery status clearly to Technology Leadership, Product and business stakeholders. \n

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What Success Looks Like in Year One

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• \n Moveworks operate with high availability and a clear, prioritized engineering roadmap. \n

• \n Offshore and nearshore managed service teams operate within defined SLAs with clear accountability, and consistent delivery quality. \n

• \n Engineers on the team have documented growth plans and career development paths. \n

• \n Product and People and Culture stakeholders view engineering as a reliable, innovative and technically credible delivery partner. \n

• \n At least one platform initiative launched that measurably improves the employee experience. \n

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At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we’re constantly looking for new ways to enhance these exciting experiences.

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The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.